Cashier

POSITION PURPOSE:

We are seeking a reliable, polished, and guest-focused individual to join our team as a Cashier at Socialista, Cipriani’s lounge located above the Cipriani restaurant in Soho. The Cashier is responsible for accurately processing guest transactions, supporting service flow, and providing a warm, professional first impression aligned with Cipriani’s standards of hospitality.

The ideal candidate is detail-oriented, personable, and comfortable working in a fast-paced, high-touch lounge environment where discretion, accuracy, and guest service are essential.

ESSENTIAL FUNCTIONS AND DUTIES:

• Greet and welcome guests in a courteous, polished, and professional manner.
• Process guest transactions accurately and efficiently using the POS system.
• Handle cash, credit cards, room charges, member charges, and other approved forms of payment in accordance with company policies.
• Ensure all orders, checks, prices, and payment details are entered and closed accurately.
• Communicate clearly with servers, bartenders, hosts, and management to support smooth service operations.
• Confirm guest charges, modifications, and special requests as needed.
• Maintain a clean, organized, and professional cashier station throughout service.
• Assist with menus, receipts, supplies, and other cashier-related materials as needed.
• Provide gracious and attentive service when responding to guest questions, concerns, or payment-related inquiries.
• Escalate guest concerns or transaction discrepancies to management promptly and professionally.
• Balance cash drawer and reconcile transactions at the end of each shift.
• Follow proper accounting, cash handling, and reporting procedures.
• Maintain confidentiality and discretion when handling guest, member, or payment information.
• Follow all company, safety, and sanitation standards.
• Perform other related duties as assigned.

KNOWLEDGE, EXPERIENCE AND SKILLS:

• Previous cashier, host, receptionist, or guest-facing experience preferred.
• Restaurant, lounge, private club, hospitality, or luxury service experience preferred.
• Experience operating POS systems and handling cash or credit card transactions.
• Strong attention to detail and accuracy with payments, checks, and reporting.
• Excellent communication and interpersonal skills.
• Professional, polished, and service-oriented demeanor.
• Ability to remain calm and courteous in a fast-paced, high-volume environment.
• Strong organizational skills and ability to multitask effectively.
• Ability to work collaboratively with service, bar, host, and management teams.
• Must be available to work late nights, weekends, holidays, and closing shifts as required.
• Commitment to maintaining Cipriani’s standards of service, presentation, and professionalism.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

• Ability to stand and/or sit for extended periods during service.
• Ability to operate POS systems, computers, telephones, printers, and related office or restaurant equipment.
• Ability to lift and carry up to 40 pounds occasionally, including supplies, packages, or service-related materials.
• Ability to move throughout the lounge and restaurant as needed.
• Ability to reach, bend, stoop, and organize materials or supplies.
• Ability to work in a fast-paced environment with varying levels of noise and activity.

INTENT AND FUNCTION OF JOB DESCRIPTIONS:

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded.

Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.

Cipriani is an equal opportunity employer.