Senior Contract Manager

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Job Summary

This position is responsible to provide effective procurement services. Achieve customer satisfaction by delivering services in a professional, courteous, and timely manner for the Base Operations Support (BOS) NGA National Campus West (NCW) contract in St. Louis and Arnold, MO.

Primary Duties

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• These duties and responsibilities will be rated on the Annual Performance Review.
• Develops contracts policy and procedures, supervises Senior Contract Specialist, Contract Specialist, and Buyer.
• Lead and supervise procurement team; effectively handling the procurement of contracts and supplies.
• Develop sound, cost-effective strategies for setting up contracts and purchasing of materials.
• Evaluating operations while seeking ways to improve/enhance the quality of contracts/products.
• Manage the acquisition and procurement of Base Operation Support subcontracts for all service types and construction contracts.
• Service types include grounds, fitness equipment maintenance, refuse, horticulture, warehouse and office rental space, and others.
• Acquisition and procurement actions include coordination with engineering team, solicitation efforts, hosting vendor site visits, bid analysis, customer proposal efforts, and close out functions.
• Performs the source selection and contracting actions for all of the reimbursable contracts created by the engineering section.
• Independently provide project management for a variety of facility repairs that require subcontract functions.
• In addition to required acquisition actions, this may include, scheduling, QC/QA, providing and tracking status of project completion, and invoicing.
• Manage site access for subcontractors to include scheduling and providing escort plans.
• Manage data information to monitor and uphold work performance and schedules for service and construction subcontracts.
• Manage CMMS work requests for all reimbursable service and construction subcontracts.
• Independently with minimal supervision reviews engineered solicitations, develops bid acceptance criteria, issues requests for proposals, coordinates technical reviews, develops associated proposals to the Government, responds to Government Questions and responses, awards work and performs contract follow-thru with vendors.
• Solely manages service contracts, coordinates the work, performs site walk throughs and issues separate task orders for pest control, varmint control, tree and arborist services, dumpsters, landscaping services, snow and ice removal, and special purchases.
• For example, coordinated requirements for size and capabilities of mail parcel x-ray and pallet x-ray scanners each at cost of over $300k.
• Coordinates with subcontractors to submit select employees for HSPD-12 security background check.
• Independently manages the process and is currently coordinating with the Government on changing their submittal process.

Additional Responsibilities

• Maintain relationships with subcontractors while continually scouting for new vendors.
• Monitor day-to-day progress and administration of the NGA West contract.
• Maintain open communication with the customer to ensure contract requirements are met.
• Establish and maintain Small Business Plan, maximizing use of small businesses Plan, administer, and control budgets for the contract, subcontracts, equipment, and supplies.
• Ensure technical requirements have been fulfilled in accordance with the contract terms and conditions.
• Develop action plans as needed for work performance requirements.
• Create and issue purchase orders and process payments for completed projects.
• Alternate FSO for managing the HSPD-12 security clearance process for site access for subcontractors and SSI FTEs.
• This shall include pre-submittal coordination for access needs, providing and reviewing HSPD-12 clearance forms, submittal of forms, and requesting and providing diligent status updates.
• Assist the Buyer in assigned duties.
• Perform other related duties as assigned.

Qualifications

• Education, Experience, and Certification(s) Bachelors’ Degree Business Administration or related field and minimum 5 years related experience working with boards, executives, and meeting planning or high school diploma with 10 years’ experience is required.
• Knowledge and experience with government SCA is preferred.
• Strong interpersonal, written, and communication skills required.
• Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.
• Knowledge, Skills, and Abilities Leader/mentor; a team builder/coach who can effectively manage/delegate tasks Excellent customer service skills; experience serving internal and external customers with professionalism ensuring customer’s needs are met in a fast-paced environment High level of integrity, reliability, and personal accountability.
• Ability to read, comprehend, analyze and interpret operational and contractual documents, correspondence, memos and other instructions
• Verbal and written communication skills; ability to effectively present information, collaborate, negotiate, and adapt communication style to suit different audiences
• Basic typing skills; Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to define problems and provide solutions.
• Ability to multi-task, organize, prioritize and meet deadlines on a daily basis.
• Maintain a high level of performance with limited supervision.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre‑tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class.

We are an E-Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information ServiceSource is a 501(c)(3) organization with programs and operations in more than a dozen states and the District of Columbia. ServiceSource has affiliate organizations in Delaware, Florida, North Carolina, Utah and Virginia. Collectively, the organization serves more than 35,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.