Automotive Service Advisor / Writer | Weekends Off | Gallatin

Job Title Automotive Service Advisor / Writer Location 1300 Clear Lake Meadows Blvd, Gallatin, TN 37066 Job Overview As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Service Advisors guide guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave the facility. Responsibilities Greet every guest that enters the facility with hospitality and respect Present the best solution to properly repair a guest’s vehicle in a way that is easy to understand Manage the store’s workflow effectively and efficiently Consistently and effectively sell services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long‑term relationships between the store, yourself, and the guests served Direct, coordinate, and participate in performing customer service activities Shuttle guests as needed in a CBA branded vehicle Ensure that all repairs are performed to proper specifications Work together as a team and assist other employees as needed Other duties as assigned Qualifications Current driver’s license Driving record acceptable to the current insurance carrier Proficiency in Windows‑based computer software and automotive store applications Experience in an automotive customer service role or automotive service write/advisor/sales role Physical Requirements Dependable and reliable for a Monday – Friday schedule, 7 am – 6 pm On hand’s majority of the day (standing, walking, coordinating parts, etc.) Occasionally lift and carry objects over 50 lb. Maintain a brisk work pace in a high‑volume environment Benefits Closed every weekend to spend time with family & friends Paid vacation & paid holidays Earn more with team performance bonuses Employee appreciation events Employee discount Chaplain care support available Locally owned and operated Employee point store access – redeem Flywheel training points for swag & rewards Continuous training available through the CBA Flywheel Learning System Employer‑paid financial wellness program and app, SmartDollar & EveryDollar EEO Statement All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice at‑will employment practices. #J-18808-Ljbffr Christian Brothers Automotive