Banking Customer Experience Specialist

Capitol Federal Savings Bank in Lawrence, KS is seeking a Customer Experience Representative to handle incoming calls, identify customer needs, and connect callers with the right resources. The role emphasizes delivering outstanding service, cross-selling suitable products, and supporting other branches while complying with bank policies and applicable laws. Qualifications include a high school diploma and 1–3 years of related experience, with strong communication, attention to detail, and #J-18808-Ljbffr Capitol Federal Financial, Inc.