COUNTER SALES ASSOCIATE

Customer Service RepresentativeDo you enjoy building a rapport with customers and better understanding their needs? Are you sales oriented? If you've answered yes to these questions, then come join our team at Eckart LLC!We are currently in search of a career orientated person to join our Customer Service team on both the plumbing and electrical side. The position operates in a fast paced, dynamic, rewarding environment and will assume responsibility for all counter sales and product returns while providing expertise as a member of the customer service team.Why Work For UsMedical, Dental, and Vision insurance after 30 days401K match after one year of servicePaid time offCareer growthPaid HolidaysCompany paid life policyWe work Monday – Friday, no weekends (except voluntary projects), no Holidays.All full-time employees receive an employee discount at just 5% over Eckart's cost.Good group of people, low stress environment, family-oriented philosophy.Our Mission"Stock It, Know It, and Stand By It"Our VisionEckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers.Duties And ResponsibilitiesOffering exceptional customer service at our counter and over the phoneResponding to inquiries and processing incoming calls and ordersProcessing orders in the systemSourcing materials for customers when currently not in stockConsistent training and understanding of current productsDeveloping and maintaining positive customer relationshipsHandling returns as requiredKeeping counter and sales area cleanMerchandising and showcasing productOther duties as requiredSkills And CompetenciesExceptional customer service skillsAbility to develop long-term relationships and generate referrals from your customersExcellent communication skillsImpeccable organizational skills with high attention to detailTime management & multitasking skills to serve several customers at the same timeStrong networking skills, outgoing personalitySelf-motivated; able to function effectively both independently and as a member of a teamProven ability to learn quickly and work effectively in a fast-paced work environmentExperience And EducationMinimum of a high school diploma or equivalent requiredPost-Secondary courses in Plumbing, Electrical or Heating are considered an assetKnowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an assetCandidates will be required to pass a pre-employment drug screen.