Antwerpen Chevrolet Service BDC Representative

divh2In-House BDC Representative/h2pAntwerpen Chevrolet is seeking a motivated and professional In-House BDC Representative to support our Service Department. This position focuses on outbound and inbound customer calls to schedule service appointments, follow up with existing customers, and help drive service retention. This is an on-site position at Antwerpen Chevrolet and is ideal for someone with prior dealership or service BDC experience who is looking for flexible, part-time work in a fast-paced dealership environment./ph3Key Responsibilities/h3ulliMake outbound calls to existing customers to schedule service appointments/liliAnswer inbound calls related to service scheduling and follow-ups/liliConfirm appointments and reduce no-shows/liliAccurately update customer information and notes in the CRM/liliMaintain a professional, customer-focused phone presence/liliMeet daily and weekly call and appointment-setting goals/li/ulh3Preferred Qualifications/h3ulliPrevious experience in a dealership BDC or service department (strongly preferred)/liliStrong phone communication and customer service skills/liliFamiliarity with CRM and dealership software a plus/liliReliable, organized, and self-motivated/liliComfortable working in an in-house dealership setting/li/ulh3What We Offer/h3ulliCompetitive hourly pay ($16$20, based on experience)/liliBonus opportunities for strong performance/liliFlexible part-time scheduling/liliSupportive team environment at a well-established dealership/liliOpportunity to work with a respected Chevrolet brand/li/ulh2About the Company/h2pAntwerpen Automotive is a trusted name in the automotive industry, committed to delivering exceptional customer service and quality vehicles. With a strong presence in the Sykesville, MD community, Antwerpen Chevrolet prides itself on fostering a friendly, professional, and customer-focused environment. Join our team and be part of a company that values integrity, teamwork, and excellence./p/div