CNA - Hospital

CNA - Hospital

Join Cleveland Clinic Main Campus as a Surgical Process Technician for a 13-week assignment working 2:00 PM – 10:30 PM (Mid Shift). This role supports surgical and perioperative operations by ensuring efficient workflow, patient support, and coordination within the surgical environment. Candidates must possess strong customer service skills, professionalism, and the ability to work effectively in a fast-paced healthcare setting. During the first three weeks of orientation, the technician will train on day shift (9:00 AM – 5:30 PM) to become familiar with departmental operations and processes.

Requirements:

• High School Diploma or GED required
• BLS Certification required
• Minimum 1 year of customer service experience required
• Strong communication and interpersonal skills required
• Ability to work in a fast-paced hospital environment required
• Ability to collaborate with multidisciplinary healthcare teams required
• Willingness to complete orientation on day shift for the first three weeks required
• Two supervisory references required for submission
• Must comply with all Cleveland Clinic onboarding and compliance requirements

Client Details Setting: Hospital

City: Cleveland

State: OH

Trauma Level: Level 5 Teaching Hospital

Magnet Hospital: Yes

Unit Details: Procedures

Responsibilities include supporting surgical and perioperative department operations, coordinating workflow and patient movement, assisting staff with process-related tasks, communicating effectively with patients and healthcare team members, maintaining a professional and patient-focused environment, ensuring timely preparation of surgical areas and supplies, documenting and tracking required information, providing exceptional customer service, assisting with departmental logistics, adhering to infection prevention and safety protocols, participating in orientation and required training programs, and supporting efficient patient throughput while maintaining Cleveland Clinic quality and service standards.

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