Donations Transport Driver

Are you looking for full-time employment where you can use your customer service, driving, and collaboration skills to serve our community?

At Goodwill our values are love, kindness, and respect and our mission is to make purposeful employment possible for all. If that resonates with you, this position could be a great fit for you and our team!

What we're looking for:

• Excellent driving skills operating a cargo van, truck, or truck with 20-foot trailer - no CDL required
• Ability to communicate and effectively schedule large or small retail donation pick-ups with community businesses and partners
• Excellent organizational skills and attention to detail required along with ability to multi-task
• An outstanding service-oriented approach

Perks:

• A competitive industry pay rate - $18/hour-$22/hour based on relevant years of experience
• Immediately eligible for holiday pay for 7 recognized holidays.
• Full benefits package including medical, dental, vision insurance, and more.
• Retirement savings account with 5% company match.
• PTO increases after 1 year, 2 years, and 4 years!

Position Summary: The Donations Transport Driver is responsible for coordinating, transporting, and performing pickups of donated goods from local businesses and community partners. This position plays a key role in moving donated goods into Goodwill of Central Iowa's (GCI's) retail operations by regularly operating various vehicles including straight trucks, cargo vans, and/or trucks with trailers and coordinating communication between Goodwill and community partner donors.

Essential Functions

• Implement and coordinate donation pick-ups and deliveries between local businesses and community partners in partnership with Retail Operations Leadership using GCI's values of love, kindness, and respect.
• Schedule, coordinate, and communicate timing and method of donation pick-up appointments in a timely and efficient manner.
• Collaborate with Retail Operations Leadership to plan and coordinate transportation within donation acquisition initiatives.
• Regularly and safely operate various vehicles including a straight truck, van, or truck with 20'+ trailer to pickup donated goods and deliver them to GCI Headquarters or Retail stores.
• Load and unload donated goods into or from trucks or cargo vans using equipment such as a pallet jack, forklift, lift, wheeled tubs, a dolly, or other similar equipment.
• Collaborate with Marketing team and Retail Operations team to implement donation pick-ups at events, community partners, and local businesses.
• Track and report donations metrics, number of pickups, and scheduling to inform department planning to support donations strategies.
• Collaborate with supervisor to coordinate or plan for potential previews of larger pickups to determine the facilitation process and resources that will be needed.
• Provide excellent customer service to donors, vendors, and internal customers.
• Assist with donation coordination initiatives to support maintaining and increasing GCI's market share.
• Regularly perform safety inspections of equipment and processes and report any known issues to ensure a safe work environment.
• Performs other duties as assigned.

Skills and Abilities

• Ability to operate a straight truck, cargo van, truck with 20'+ trailer, forklift, and other related equipment.
• Ability to demonstrate driving abilities in a driver road test.
• Demonstrates strong interpersonal and customer service skills.
• Proficiency in Microsoft Office suite including Word, Excel, Outlook, and Teams familiar with using technology or systems for data entry and data tracking.
• Communicates effectively in written and verbal formats.
• Multi-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/or adaptable as workload, weather, or schedules change.
• Demonstrates high level of organization and ability to meet deadlines.
• Access to reliable transportation for regular participation in work and travel within our central Iowa territory stores.
• Possession of a valid Iowa Driver's License, a good driving record, and able to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage.
• Ability to pass a criminal background check and dependent adult and child abuse background check.

Required Education and Experience

• Must be at least 18 years of age.
• High school diploma or its equivalent, or a minimum of 2 years of any combination of military service, high school, or related full-time paid employment.
• Experience in transportation coordination and customer service.
• Goodwill experience preferred.

Physical Requirements

• Ability to carry or lift up to 50 pounds regularly.
• Ability to push or pull up to 100 pounds regularly.
• Ability to tolerate variations in work environment temperature inside and outside.
• Ability to remain mobile for long periods of time onsite at GCI or in the community.
• Ability to navigate throughout the retail stores, warehouse, headquarters, and community partner locations.
• Ability to safely operate equipment such as a vehicle, truck, trailer pulled behind a truck, straight truck, and/or forklift.
• Ability to remain stationary to perform computer work or driving for extended periods of time.

Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.