SENIOR COMPUTER PROGRAMMER ANALYST (NON-COMPETITIVE)

Job TitleThis position is located in the Enterprise Technology Solutions department. This employee is responsible for customer service and technical support on the Enterprise Service Desk.Employee performs a variety of professional, technical, and analytical duties in the operation of enterprise, client/server, and desktop computer systems and networks. Employee assists in the analysis of city, county, and criminal justice agencies' data processing needs; assists in the design, testing, and implementation of systems; performs network design, implementation and maintenance, data/database analysis/administration, and modifications to existing computer applications. Performs related duties as required.Minimum Qualifications (KSAs)Knowledge of: (One or more of the following categories may be required) All Categories: Principles of computer data processing. Design, installation, and maintenance of enterprise, distributed, client server, and desktop computer systems. Principles and practices of computer network systems analysis and design. Current trends and new technologies in data processing. Desktop software packages and operating systems. Principles of effective documentation. Principles of providing effective customer service. Operating Systems: Methods and practices of installation for upgrading of client servers and desktop computer, hardware and software. Computer system configurations. Operating system structures.Networking: Principles of computer network systems analysis and design. Local area network hardware and transmission protocols. Data communication concepts and principles. Internet and intranet architecture. Network security policies, techniques, and procedures. Network configuration, maintenance, and diagnostic procedures and techniques. Licensing Agreement enforcement.Programming: Standard programming languages. Computer operating systems/hardware. Program design and analysis. Principles and techniques of programming. Programming languages (Java, C, C++, Visual Basic, etc.) and utilities.Database Administration: Database management systems. Database design. Database tools. Data/file management tools. Database utilities. Data warehouse and multi dimensions. File and data recovery. Database security methods and techniques. Physical control standards and procedures. Database software (Oracle, SQL, etc.)Web: In-depth graphic design. User interface design. Advertising and marketing. Information architecture. Management of e-commerce. Front-end web code such as HTML and JavaScript.Business: Business systems analysis. Business software packages.GIS: Desktop GIS software for analysis, query, and visualization (e.g., ESRI's ArcView). WEB-based GIS application interfaces and data presentation. Desktop or Workstation GIS advanced software for data creation, geo processing, and conversion (e.g., ESRI's Arc Info). Geo-locational and Geo-relational dataset concepts and database structures. Engineering/surveying principles and practices as related to GIS and GPS (global positioning systems) applications. Interface and integration of GIS database systems with other public enterprise systems such as permitting, licensing, and financial systems.Skill to: (All Categories) Install, configure, upgrade and maintain hardware and software, including that related to local and wide area networks. Perform hardware modifications such as chip replacement and board swaps. Troubleshoot and resolve network hardware and software problems. Use and maintain networking test equipment.Ability to: (All Categories) Read and prepare clear and concise reports and technical documents. Work with minimal supervision. Provide effective customer service. Develop and recommend cost effective improvements for technical systems. Implement systems based on design specifications and instructions. Evaluate and recommend purchase of computer equipment, services and supplies. Analyze, design, program, test, debug, document and maintain various systems and applications. Develop procedures and means of storage for archiving data.Required Education and ExperiencePLEASE REVIEW THIS SECTION CAREFULLY. IF YOU AIM TO QUALIFY VIA CREDIT HOURS, PLEASE ATTACH A COPY OF YOUR TRANSCRIPTS FROM AN ACCREDITED COLLEGE OR UNIVERSITY, OTHERWISE YOU CAN ATTACH COPY OF YOUR DIPLOMA OR TRANSCRIPTS. Each applicant must have completed an Associate's Degree from an accredited college or university with a major in computer science, information technology, computer programming, criminal justice, geography or a related field. In addition, each applicant must have one year of professional paid work experience performing work similar to that listed under "Examples of Work Performed."***OR*** Each applicant must have completed 45-quarter credit hours from an accredited college or university with 30 of the 45 credit hours being in computer science, information technology, and/or computer programming. In addition, each applicant must have two years of professional paid work experience performing work similar to that listed under "Examples of Work Performed". A certification program, such as a Novell or Windows NT engineer, may substitute for one year paid work experience (completion of other certification programs not listed will be reviewed on a case-by-case basis).OTHER REQUIREMENTS Must have a valid Driver's License for some positions. Some positions may require a criminal background investigation and fingerprinting due to the sensitive nature of the work. May be required to work irregular hours and be on-call.MILITARY EDUCATION & EXPERIENCE EVALUATION Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations. Candidates must attach their Joint Services Transcripts evaluated by the American Council on Education (ACE) if they would like military course work to be considered as part of the application review. Please follow the link below for additional information.Working and Physical ConditionsEnvironmental Conditions: Office environment, exposure to computer screens; travel to sites within the City/Hamilton County may be required.Physical Conditions: Duties require maintaining physical condition necessary for sitting and standing for prolonged periods of time; general manual dexterity; must be able to operate assigned vehicle (as required).Probationary Period: Twelve months. Supervision Exercised: May exercise technical and functional supervision over professional, technical, and clerical personnel. HR Contact: View email address on click.appcast.io below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting. The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units. The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques. Equal Employment Opportunity The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws.Holidays The City of Cincinnati has 11 paid holidays annually that include: New Year's Day Martin Luther King Day President's Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Day after Thanksgiving ChristmasHealth Insurance The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan. Eligible dependents include: Legal Spouse or Equal Partner Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order") Step-child Child for whom the employee or employee's spouse/equal partner is a legal guardianBasic Life Insurance A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group.Supplemental Life, Long Term Disability, Accident & Critical Illness Insurance Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors.Flexible Benefits Plans Healthcare Flex Spending Account City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members.Dependent Care Flex Spending Account City employees can participate in a Dependent Care Flex Spending Account that can be used to pay work-related dependent care expenses. Participants can set aside money each year through pre-tax payroll deductions to pay for these expenses.Transportation Expense Reimbursement Account City employees can participate in a Transportation Expense Reimbursement Account (TERA) that can be used