Travel Support Specialist
$50k - $60kConsult with Tray
About the job Travel Support Specialist
Help Clients Create Unforgettable Travel Memories: Work Fully Remote with Flexible Schedule
- Support clients from initial booking through post-travel follow-up
- Process reservations, changes, cancellations, and special requests
- Communicate professionally via email, phone, and online platforms
- Research travel options and destinations based on client preferences
- Maintain accurate, organized records of all bookings and client information
- Provide proactive check-ins to ensure client satisfaction
- Use systems and tools to coordinate multiple trips seamlessly
- Handle inquiries and resolve issues quickly and professionally
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Customer service or travel industry experience is a plus
- Comfortable working independently in a fully remote setting
- Detail-oriented, reliable, and deadline-focused
- Quick to learn new digital tools and booking platforms
- Fully remote work: set your own hours (flexible, 20-40+ hours/week)
- $50,000 - $60,000/year
- Comprehensive training and ongoing mentorship
- Clear processes and established systems for success
- Growth opportunities in a collaborative team environment
About You Travel industry experience is not required. We're looking for someone who enjoys helping others, can manage multiple priorities, and is ready to grow in the travel sector.
Vacancy posted 1 day ago
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