AI & Data Engineer

Role Description

This role builds and owns the AI and data systems at the core of Tern's product. You'll set the standard on evals, pipeline reliability, and advisor reporting on a small team where the scope is real and the ownership is yours. If you've been waiting for AI problems worth owning, this is that job.

AI is becoming central to Tern's product, and the quality of those AI features lives or dies on the data behind them. This role sits right at that intersection. You'll be a senior builder on our data team, working closely with our Data / AI Lead, and your north star is making Tern's AI features trustworthy.

• Build and ship the systems behind Tern's AI features: the data infrastructure, services, and agentic tooling they run on.
• Build the evaluation systems that answer whether an AI feature is good enough to ship and good enough to keep.
• Own data quality as a first-class concern across ingestion, modeling, and reporting.
• Build and maintain the ETL systems that move and shape data from our application and third-party sources.
• Work alongside product squads to build the reporting that gives advisors and agency owners real visibility into how their business is performing.
• Make the people around you faster and better.

Qualifications

• Production AI/ML experience.
• Evals as engineering.
• Data pipeline and service ownership.
• High agency.

Requirements

• Experience with Ruby on Rails or working directly from an application database.
• Hands-on experience with LLM evaluation and observability tooling.
• Experience with MCP-based tooling or agentic data workflows.

Benefits

• Be part of a mission-driven team transforming the travel planning space.
• Work with a supportive, curious, and creative team.
• Influence and shape Tern's data and AI foundation from early days.
• Competitive salary, equity, and benefits package.