Property Manager Multi-Family, Erie Square Apartments

CHN HOUSING PARTNERS

Property Manager Multi-Family Erie Square

This is an on-site position

We are a growing non-profit organization based in Cleveland Ohio that offers its employees a comprehensive benefits package opportunities to grow within the organization and the ability to improve the communities we serve.

CHN Housing Partners: CHN is a highly seasoned nonprofit affordable housing developer housing service provider and residential mortgage lender that works with its partners to solve major housing challenges for low-income people and under-served communities. Through our partnerships we have developed over 7000 affordable homes and each year serve over 60000 families through a wide array of housing services.

We work in Ohio and neighboring states including Michigan to preserve and expand affordable housing and build equitable communities. By investing in affordable housing we are investing in families communities and the economy. We are investing in the power of the permanent address.

Please click here to learn more about our Core Values and how they drive our mission and define who we are.

CHN offers the following benefits to its employees: Medical (including dental and vision options) Vacation Personal and Sick Leave; Paid Maternity/Paternity/Adoption Leave; Paid Holidays; Life Insurance; 401K Plan and Tuition Reimbursement.

Position Summary: This position is responsible for the management of identified housing unit(s). This position is also responsible for interpreting and implementing management procedures developed in accordance with policies and regulations of CHN Housing Partners (CHN). The Property Manager works closely with residents.

The rate of pay for this position is $29.16 per hour ($60661 per year) FLSA Non-Exempt

Essential Duties & Responsibilities:

• Manage the daily operations of one or more residential properties or communities

• Walk the property daily to ensure property and building security and safety of all systems

• Oversee sales/leasing tenant relations maintenance and other support activities

• Manage property budgets collections and/or property improvement initiatives

• Work with the resident service team to coordinate activities and services for residents

• Complete monthly vacancy reports delinquency reports and other reports as needed per supervisor.

• Maintain a daily presence at the site assigned

• Complete monthly quarterly semiannual and annual inspections

• Complete OHFA HUD and Fair Housing training yearly

• Ensure compliance with HUD OHFA and all housing programs through regular file audits property inspections and timely reporting.

• Ensure the building is ready for all MOR REAC and OHFA and city inspections

• Reviews the propertys rent roll to ensure that the property security deposits rents move in dates etc. are accurate monthly.

• Complete all recertifications in accordance to CHN OHFA and HUD guidelines

• Enforce the tenant lease and follow-through on all eviction cases

• Post monthly rental payments and subsidy requests in Yardi

• Post 3 day-10 day-14 day and 30-day notices

• Follow up/return all inquiries from all applicants and handle residents concerns disputes etc.

• Process rental applications develop & ensure waiting list is maintained and release vacant units timely in accordance to CHN leasing policies

• Maintain a good key control system

• Oversee COS/custodial/maintenance staff and work with outside vendors

• Ensure ongoing HUD & OHFA Compliance is maintained

• Other duties as assigned

Education and/or Work Experience Requirements:

Required:

Education:

• High school diploma or GED

Experience:

• 3-5 years of experience in the related area as an individual contributor

Skills:

• Excellent customer service orientation & interpersonal skills

• Knowledge of procedures and policies of residential property management

• Knowledge landlord tenant law fair housing regulations and bookkeeping procedures.

• Ability to plan assign review and coordinate work and programs independently

• Excellent verbal and written communication skills

• General knowledge of maintenance problems. Good computer skills including working knowledge of MS Office

• Ability to conduct tax credit and HUD file compliance reviews and physical inspections of properties including walking up and down stairs

• Thorough knowledge of functional area and department processes

• Customer service and interpersonal skills

• Attention to detail to ensure applications are accurate and tenant issues or questions are adequately addressed

• Organization and the ability to multitask efficiently

• Problem-solving to find effective solutions for a variety of potential issues

• Knowledge of rental contracts and property and anti-discrimination laws

• Tax credit certification within 12 months of start date

Preferred:

• Bachelors degree

Critical Competencies:

• High level customer service communication skills conflict resolution technical skills and problem solving

Working Conditions and/or Physical Requirements:

• Ability to perform essential job functions consistent with ADA FMLA and other standards.
• Regular and punctual attendance consistent with ADA FMLA and other standards.

Why Should You Apply

• You want to be part of an organization where the work you do will have a positive and lasting difference in the community.
• Great benefits.
• Opportunities for on-the-job training and/or professional development.

M/F/V/D/EOE

Required Experience:

Manager