Enterprise Terafina Specialist

Role Description

The Enterprise Terafina Specialist will be responsible for ensuring all strategic roadmap and business-specific enhancements defined by internal partners and the Director of Enterprise Account Origination Platforms are executed in a timely, efficient, and sound manner. This role primarily supports the General Bank and serves as a key day-to-day Terafina partner for General Bank onboarding and account maintenance workflows, while also serving as an additional escalation point between internal and external partners to assist in any design, solutioning, or production interruptions.

• Full knowledge of the Enterprise Terafina standards and workflows related to specific line of business partners.
• Comfortable leading meetings with Line of Business (LOB) leadership.
• Uphold strong partnerships, possess project management skills, and strong written/verbal communication skills.
• Assist in identification of any cross-workflow impact, balancing competing priorities, and supporting or managing testing efforts as required for upgrades and enhancements.
• Responsible for ensuring all regulations and compliance requirements are being met.

Qualifications

• College degree preferred but not required.
• 5+ years of banking experience with deposit account opening or core processing preferred.
• Project Management experience preferred.
• People management experience preferred.

Requirements

• Experience supporting General Bank deposit products and account opening/maintenance processes preferred.
• Familiarity with additional digital banking, account opening, onboarding platforms and account maintenance functionalities; ability to learn new tools quickly.
• Experience preparing project/business as usual status updates, documentation, and meeting materials; comfortable presenting to small groups and key stakeholders as needed.
• Experience coordinating across cross-functional partners (product, technology, operations, risk/compliance) to execute enhancements and resolve issues.
• Project management training or certification is a plus (e.g., PMP, CAPM, or equivalent internal coursework).
• Working knowledge of agile delivery practices (Scrum/Kanban) and experience supporting sprint ceremonies, backlog grooming, user story refinement, and UAT coordination.
• Experience supporting platform release/change activities and production support (e.g., validation checklists, change documentation, incident triage, and post-release verification).

Benefits

• Equal Opportunity Employer, including disabled/veterans.