Parts Advisor

## Parts AdvisorApplylocations: Suburban Cadillac of Troy, Troy, MI 48084time type: Full timeposted on: Posted Todayjob requisition id: R112137## Dealership:L0421 Suburban Cadillac of Troy# **Parts Advisor**### Suburban Cadillac of TroySuburban Cadillac of Troy is looking for a **Parts Advisor** to join our high-performing team. This is an excellent opportunity for someone who enjoys helping customers, working closely with technicians and service advisors, and becoming a trusted resource within a busy luxury dealership environment.Whether you have automotive parts experience or are looking to take the next step in your automotive career, you'll play a critical role in keeping our service department operating efficiently and delivering an exceptional customer experience.## What You'll Do* Assist customers, technicians, and service advisors with parts requests in a professional and timely manner* Research, identify, and accurately specify automotive parts and accessories* Answer incoming calls, emails, and in-person inquiries regarding parts availability, pricing, and orders* Coordinate with the service department to ensure technicians have the parts they need to complete repairs efficiently* Order parts from manufacturers and suppliers based on customer and service department demands* Receive, inspect, stock, and organize incoming inventory* Process invoices, payments, warranties, returns, and core credits accurately* Maintain inventory records and support cycle counts and inventory control processes* Keep the parts department organized, clean, and customer-focused* Deliver a premium experience consistent with the Cadillac brand## What We're Looking For* Automotive parts experience preferred* Strong customer service and communication skills* Ability to multitask and thrive in a fast-paced environment* High attention to detail and commitment to accuracy* Strong computer and data-entry skills* Basic math skills for invoices, inventory, and transactions* Team-oriented mindset with a strong sense of urgency* Valid driver's license with an acceptable driving record## Why Suburban Cadillac of Troy?The Parts Department is the backbone of a successful service operation, and this role puts you at the center of it. You'll work alongside experienced automotive professionals in a dealership known for its strong reputation, loyal customer base, and commitment to employee development.If you're looking for a stable automotive career with room to grow and the opportunity to make an impact every day, we'd love to talk with you.## We Offer Best-in-Class Benefits* Competitive compensation* Medical, Dental, and Vision Insurance* Paid Holidays and Paid Time Off* Short- and Long-Term Disability Coverage* Company-Paid Life Insurance* 401(k) with company opportunities* Employee Stock Purchase Plan* Lithia Learning Center and career development programs* Employee Vehicle Purchase Discounts* Wellness Programs*High School Diploma or equivalent required. Must be at least 18 years old. Suburban Cadillac of Troy is a drug-free workplace and an Equal Opportunity Employer.* #J-18808-Ljbffr