Principal Engagement Manager HCLS Expert Services -- NowVia
Expert In Recruitment Solutions
Job Description
Job Description
Title Principal Engagement Manager – HCLS Expert Services
Location : Remote
Duration : 12 months
Client : Nowvia
Rate : 85-90 hr on w2
20 YEARS EXP — WE NEED SENIOR CONSULTANTS Description of the Role:
Principal Engagement Manager supporting NowVia's engagement with the ServiceNow Customer Excellence team for a Healthcare & Life Sciences (HCLS) client. Responsible for executive-level client relationships, leading complex ServiceNow engagements, and overseeing delivery across multiple workstreams. Top/Must have skills:
- Healthcare or Life Sciences industry experience is a top priority.
- Strong C-suite and VP-level client relationship management.
- 20 years of industry experience with 10 years in customer-facing delivery.
- ServiceNow Core Platform, Integrations, ITSM, ITOM, SPM, and CRM (CSM/ESC) experience.
- Strong Agile delivery expertise and experience leading large teams.
- Excellent verbal and written communication skills.
- ServiceNow certifications in ITSM, ITOM, SPM, and CRM. As many as possible preferred.
Vacancy posted 4 days ago
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