Patient Access Clerk - PRN

Job Description

Job Description

Responsible for registering all hospital patients—inpatient, outpatient, and emergency room—and ensuring the accurate and timely collection of patient information. Facilitates smooth patient admissions while maintaining a high standard of customer service and compliance with hospital policies and regulations.

Key Responsibilities:

• Registers patients for all hospital services, including inpatient, outpatient, and emergency care.

• Establishes and updates patient accounts, ensuring accurate entry of personal, billing, and insurance information.

• Collects and scans insurance cards, government IDs, and guarantor documentation into the electronic health record (EHR) system.

• Obtains required patient signatures on consent forms, face sheets, and admission paperwork.

• Directs patients to the correct department or service area post-registration.

• Alerts nursing supervisors or emergency department personnel immediately when a critical or high-risk patient is identified during registration.

• Performs daily insurance verification checks and ensures preauthorization requirements are met when applicable.

• Runs daily Insurance Verification and Registration Quality reports to ensure accuracy and completeness of records.

• Maintains confidentiality and complies with HIPAA regulations at all times.

Skills & Qualifications:

• Strong interpersonal and communication skills for patient interaction.

• Proficiency with electronic health record systems and basic office software.

• Knowledge of insurance processes and medical terminology preferred.

• Ability to multitask in a fast-paced healthcare environment.

Schedule: Less than 32 hours per pay period.  Shift: As needed.

Requirements:

• One year of general office experience and/or equivalent education preferred.

Benefits Summary

1. Retirement Plans
• 457(b) plan with employer matching.
• 401(a) plan for employer contributions.
2. Paid Time Off (PTO)
• Vacation days: will accrue .025 per hour worked
3. Work-Life Balance
• Flexible work schedules
4. Other Benefits
• Employee assistance programs (EAP)
• Professional development opportunities
5. Additional Perks
• Wellness programs
• Volunteer opportunities
• Productivity and referral bonuses

About Us

At Wabash General Hospital, we are dedicated to putting patients at the heart of everything we do. Guided by our motto, “people you know, helping people you love,” we are committed to serving our community with care and compassion.

We offer services for all generations, striving to be the trusted healthcare destination throughout every stage of life. While we are honored to have received numerous awards recognizing our efforts to be the best, what truly sets us apart is the personalized experience we provide to our patients and their families.

Our compassionate and dedicated team is focused on delivering exceptional, individualized care to support patients and their loved ones every step of the way. Join us in making a meaningful impact in the lives of those we serve.