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Global Enterprise CX Program Lead

United States Digital Space LLC

United States Digital Space LLC is seeking a Program Leader, Global U4B Customer Success to design and build a proactive enterprise service model for B2B customers. The role leads transition from ticket resolution to owning enterprise outcomes, partnering with Sales, Central Support, and Operations. The candidate will design the operating model, metrics, and team structure, drive SLAs and continuous improvement, and own the technology roadmap for B2B support, including AI investments and #J-18808-Ljbffr United States Digital Space LLC

Vacancy posted 4 days ago
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