Store Manager

Overview Salary Range Position Type Full Time Description Job Summary: The Store Manager will plan and lead the daily operations of the convenience store in an ongoing effort to increase store sales and profitability. Supervisory Responsibilities: Oversees the daily workflow of the store. Schedules and assigns staff to ensure efficient operations and optimal customer experience. Recruits, hires, and trains staff. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees as needed and in accordance with policy. Duties/ Responsibilities: Develops and implements strategies to improve customer service and experience on an ongoing basis. Ensures a consistent, efficient, pleasant customer experience; resolves any customer service issues, complaints, or requests. Continually seeks and identifies methods to increase store sales and profitability; makes recommendations and/or implements changes as appropriate. Develops metrics, milestones, and goals for employees; ensures goals are met. Collaborates with corporate representatives to develop and implement budgets, sales goals, marketing strategies, and promotions. Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities. Develops and/or implements inventory control and security systems. Assesses periodic financial reports, evaluating performance against goals and implementing improvements and changes as required. Performs other related duties as required. Required Skills/Abilities: Exceptional customer service and managerial skills. Excellent verbal and written communication skills. Excellent organizational and time-management skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to understand, create, and implement a budget. Education and Experience: High School Education At least two years of experience in retail administration preferably in convenience store management, with increasing levels of responsibility required. Physical Requirements: Prolonged periods of standing and walking throughout the retail space. Must be able to lift up to 75 pounds at times. Must be able to bend, kneel, stoop, twist, reach above head & below knees, squat and safely climb a ladder/step stool Qualifications Job Summary: The Store Manager will plan and lead the daily operations of the convenience store in an ongoing effort to increase store sales and profitability. Supervisory Responsibilities: Oversees the daily workflow of the store. Schedules and assigns staff to ensure efficient operations and optimal customer experience. Recruits, hires, and trains staff. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees as needed and in accordance with policy. Duties/ Responsibilities: Develops and implements strategies to improve customer service and experience on an ongoing basis. Ensures a consistent, efficient, pleasant customer experience; resolves any customer service issues, complaints, or requests. Continually seeks and identifies methods to increase store sales and profitability; makes recommendations and/or implements changes as appropriate. Develops metrics, milestones, and goals for employees; ensures goals are met. Collaborates with corporate representatives to develop and implement budgets, sales goals, marketing strategies, and promotions. Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities. Develops and/or implements inventory control and security systems. Assesses periodic financial reports, evaluating performance against goals and implementing improvements and changes as required. Performs other related duties as required. #J-18808-Ljbffr