Senior Manager, AI-Driven Support Engineering
Sentry
Sentry is hiring a Senior Manager to lead Support Engineering. You will run the team that handles everything from a single developer's SDK question to a production incident at enterprise customers. You’ll shape how AI is used in support and drive the right systems, processes, and metrics across time zones.
This is a hands‑on leadership role where you’ll manage people, set strategy, and engage with customers while also addressing critical escalations with Engineering and Sales.
#J-18808-LjbffrVacancy posted 4 days ago
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