FT Lead Server, The Gadsden Glen Culinary

Job Description

Job Description

Description: Join the award-winning Bishop Gadsden team and lead front-of-house excellence at The Gadsden Glen! We are searching for a dynamic, service-driven Lead Server to oversee the dining venues across our community. If you thrive in a hospitality environment, enjoy mentoring teams, and are passionate about exceptional customer service, we’d love for you to apply.

As a Lead Server, you will ensure smooth and successful front-of-house operations, direct and support servers, and provide outstanding service to residents and guests. You’ll maintain high standards in appearance, sanitation, training, team coordination, and overall dining experience.

A Typical Day :

Front-of-House Leadership

• Oversee servers and ensure compliance with the Bishop Gadsden Dress and Appearance Policy
• Maintain sanitation, nutrition, and DHEC standards
• Ensure smooth operations across all dining rooms
• Assist servers during meal service as needed
• Handle guest concerns professionally and promptly
• Conduct service meetings and help train new team members
• Promote teamwork and collaborate with management on process improvements

Manager-on-Duty & Operations

• Supervise team members and uphold high food-service standards
• Monitor side work and closing procedures
• Maintain retail/bistro inventory and place orders as needed
• Secure dining areas, equipment, and cash drawer at close

Professionalism & Compliance

• Adhere to Resident Rights, HIPAA, safety procedures, and fire drill participation
• Maintain professional appearance and conduct
• Attend mandatory trainings, meetings, and facility events
• Support the department with additional duties as needed
• Practice fiscal responsibility in the use of Bishop Gadsden resources

Requirements:

What We Need In A Candidate :

• Minimum age: 18+
• At least 5 years of front-of-house experience
• Prior supervisory experience preferred
• High school diploma or equivalent preferred
• Strong communication and customer service skills
• Basic computer proficiency
• Ability to read, write, and speak English clearly
• Ability to work collaboratively with residents, staff, and families

What A Candidate Can Expect From Us :

• Medical/Dental/Vision Insurance plans for you and your family
• Paid Time Off to create a work/life balance
• Retirement plans with employer matching
• FREE on site parking
• Wellness Programs and Facilities
• Employee Assistance Programs
• Scholarship Opportunities for Education/ Student Debt
• Community Café / Employee onsite dining options
• Free 24/7 TELADOC for team member and household

If you're passionate about hospitality and TIRED of the late night hours,bring your leadership and teamwork approach! Apply today to join The Gadsden Glen team!