Digital Customer Experience Platform Leader
Solstice
Location: Morris PlainsReports to: Sr. IT Director (dotted line to Commercial and Supply Chain leadership)Level: DirectorRole PurposeThe Digital Customer Experience (DCX) Platform Leader is responsible for transforming how Solstice Advanced Materials engages customers across digital channels for all touchpoints from technical discovery and specification through ordering, delivery, and support. This role will optimize the customer experience for a complex advanced materials portfolio, enabling customers to engage with Solstice more easily, intelligently, and predictably while improving commercial effectiveness and operational efficiency. The DCX Leader partners closely with Commercial, Marketing, Supply Chain, R&D, and IT to deliver AI-enabled, data-driven, and scalable digital experiences that support growth and differentiation. We seek candidates who not only bring exceptional technical capability but also demonstrate ownership, collaboration, integrity, continuous learning, and strong communication.Strategic Objectives- Simplify how customers discover, specify, order, and support Solstice materials- Enable self-service and AI-assisted technical and commercial interactions- Improve customer satisfaction, retention, and share of wallet- Reduce friction and manual effort across sales, service, and supply chain- Translate customer needs into scalable digital capabilities that support growth
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Digital Customer Experience Platform Leader in Lafayette, NJ vacancy
- ...Department by communicating with customers, scheduling service... ...smooth and professional customer experience. The ideal candidate is an... ...Familiarity with advanced CRM platforms and lead management tools.... ...Follow up on internet and digital service inquiries Maintain...PlatformDigitalWork at office
Sussex Honda and Mercedes-Benz of Newton
Newton, NJ19 days ago $40 - $50 per hour
...because we only hire the best, and our customers love us for it. We've been at this for over... ...boilers and water heaters. Skills & Experience: ~ Journeymen level plumbing... ...Rig/Van Premier Home Service Software Platform (ServiceTitan) Premier AI scheduling software...PlatformHourly payFull timeTemporary workWork at officeWork from homeMonday to FridayShift workDay shiftHigh Ground Service Pros
Sparta, NJ5 days ago- ...to-end processes to improve practitioner experience, data quality, and operational... ...optimization, automation, analytics, and digital capabilities.- Provide strategic technLead... ...across cross-functional dependencies, shared platforms, and delivery timelines.- Ensure domain...PlatformDigitalWork at office
Solstice
Newton, NJ7 days ago - ...career or bringing years of experience, you'll find opportunities to... ...enhance the buying experience for customers; and successfully executing... ...of the organizational ERP platform (D365), content editing tools... ...Communication: Guides graphics and digital marketing staff by clearly...PlatformDigitalWorldwide
Thorlabs
Newton, NJ20 hours ago - ...Job Description Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union, and online order fulfillment. Owns the...DigitalWork experience placementSeasonal workFlexible hoursAfternoon shift
Walgreens Boots Alliance
Newton, NJ20 hours ago $19.05 - $21.19 per hour
...have to be a typical fast-food experience. Chipotle has always done things... ...THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and... ...dental, and vision insurance Digital Tips Paid time off Holiday...DigitalWork at officeLocal areaShift workChipotle
Sparta, NJ1 day ago- ...reliable, efficient system operation Customer Communication – Clearly explain findings... ...local HVAC codes and safety standards Digital Documentation – Accurately document... ...using ServiceTitan Professional Service Experience – Deliver a respectful, trustworthy, and...DigitalBase plus commissionHourly payExtra incomeStart working todayLocal areaImmediate startFlexible hoursWeekend work
R. Poust Heating & Air Conditioning
Sparta, NJ2 days ago $17.4 - $19.35 per hour
...have to be a typical fast-food experience. Chipotle has always done... ...THE OPPORTUNITY As Kitchen Leader, you will learn how to prepare... ...teamwork and creating a great customer experience. While on the... ...dental, and vision insurance Digital Tips Paid time off Holiday...DigitalLocal areaShift workChipotle Mexican Grill
Newton, NJ3 days ago- ...delivers a distinctive and delightful customer experience. Registers sales on assigned cash register... ...manager or communicated by the shift leader. Implements Company asset protection... ...service in the photo area, including digital passport photo service, poster print...DigitalTemporary workWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift
Walgreens Boots Alliance
Newton, NJ1 day ago $150k
...support and stability of Mavis's national platform. We are currently seeking full-time... ...purchase program. What you'll do As a leader in undercar repairs, you will be trusted... ...parts. What we're looking for Experience: At least 2 years of experience/...PlatformWeekly payFull timeImmediate startWeekday workMidas
Sparta, NJ1 day ago$150k
...support and stability of Mavis's national platform. We are currently seeking full-time... ...tool purchase program. What you'll do As a leader in undercar repairs, you will be trusted... ...automotive parts. What we're looking for Experience: At least 2 years of experience/training...PlatformWeekly payFull timeWeekday workMidas
Sparta, NJ4 days ago- ...School Diploma or equivalent. 2. 1 year of experience directly related to the duties and... ...one (1) year of food service or retail customer service experience preferred. About Us... ...Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired. Since 1932,...DigitalHourly payFull timeTemporary workPart timeFor contractorsFor subcontractorFlexible hours
Atlantic Health System
Newton, NJ4 days ago $70k - $135k
...into a single connected HCM platform. As Paychex and Paycor come together... ...innovation, simplify client experiences, and shape the future of work... ...Cold Calling experience. ~ Customer Relationship Management (CRM)... ...~ Tenacity - Preferred ~ Digital Literacy - Preferred ~...PlatformDigitalBase plus commissionFull timeContract workPart timeInternshipLocal areaFlexible hoursPaychex
Sussex, NJ2 days ago- ...covering basic electronics, circuitry, safety, digital theory, microcomputers, fiber optics,... ...radar systems; follow on A School and platform or system specific C Schools, often with... ...skills, education, licensure, or experience that are unique to a job or community and...PlatformDigitalApprenticeshipLocal areaRotating shift
US Navy
Vernon, NJ1 day ago - ...delivering extraordinary customer service while maintaining... ...product and thought leadership platform along with cutting edge digital technology, you will be... ...an exceptional investor experience by offering advised... ...of-the-box thinking we're known for as a global leader....PlatformDigital
- ...a day in the life of a Guest Experience Lead at McDonald's Requirements... ...for Guest Experience Leaders to work in our restaurant between... ...-good moments everyday with customers by: Greeting guests and communicating... ...on your phone)! ~ Digital Requests for time off - done...DigitalFull timePart timeLocal areaFlexible hours
- ...and showcase the unforgettable wedding experiences that make our venue one of New Jersey’s... ...brand awareness, managing social media platforms, and helping convert prospective couples... ..., hospitality, and creating memorable customer experiences. Key Success Metrics...PlatformFull timeWork at officeWeekend workAfternoon shift
Branzak Enterprises
Sparta, NJ21 days ago $17 per hour
...our Before & After School Programs! Looking to gain leadership experience while you're in school? AlphaBEST Education provides extended... ...day in a fun, safe environment. As an AlphaBEST Group Leader , you'll help shape meaningful before and after school moments...Summer workImmediate startFlexible hoursAlphaBEST Education, Inc.
Sparta, NJ7 days ago$16 - $17 per hour
...Burger King Team Leader Bring the flavor. Bring the fire. Ignite the passion. Welcome to the Flame-Grilled Life At Burger King... ...you'll set the gold standard for delivering exceptional guest experience. If you love good food, good vibes, and bringing positive...Hourly payWeekly payMinimum wageLocal areaFlexible hoursShift work$3,002 per week
...FlexCare. About FlexCare FlexCare is an award-winning nationwide leader in travel nursing, allied health, and therapy talent management... ...and building lasting relationships. · Fast-Track to Travel Platform: Our platform offers our clinicians an all-in-one hub for...PlatformFull timeContract workImmediate startShift workTravelNurseSource
Newton, NJ1 day ago$16.92 - $19 per hour
...delivers a distinctive and delightful customer experience. Registers sales on assigned cash register... ...manager or communicated by the shift leader. Performs duties as assigned by... ...customer service in the photo area, including digital passport photo service, poster print...DigitalHourly payWork experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shift- ...integrated lab producing Varilux and IOT lenses as well as a variety of other brands. Must have at least 1year experience in the field and be familiar with Digital Generator processing. We offer generous pay and benefits: including medical, dental, PTO, paid holidays,...Digital
Del Minelli
Newton, NJ13 days ago $45 per hour
...States of America. As a leader, we set the standard for the... ...demonstrate our commitment to our customers and team members through... ...wages: up to $45/hr based on experience and education ~ Medical, Dental... ...electrical schematics and digital voltmeters (DVMs) and working...DigitalTemporary workApprenticeshipRelocation packageMonday to FridayShift workHammer & Steel Global, LLC
Sparta, NJ23 days ago$55 - $58 per hour
...interpersonal skills. - Meet qualifications including a Bachelor’s degree in Computer Science or related field, 7-10 years relevant experience, and (preferably) Azure/data engineering certifications. SRI Tech Solutions is an equal opportunity employer and does not...Hourly payFull time- ...teams in sales, construction, finance, customer success, and engineering. You will be expected... ...Responsibilities Working with the digital infrastructure deployment team to design... ..., SQL, Excel, or BI tools Prior experience in strategy, consulting, analytics, or corporate...DigitalSummer work
Planet Networks Inc
Newton, NJ3 days ago - ...English from a regionally accredited institution. Prior teaching experience at the community college level is strongly preferred. The... ...is Canvas. Prior knowledge of Canvas or a similar learning platform is preferred. Adjunct pay is based on $910 per credit. Sussex...Platform
Sussex County Community College
Newton, NJ3 days ago $112k - $150k
.... Whether you're early in your career or bringing years of experience, you’ll find opportunities to grow, take ownership, and make meaningful... ..., data literacy, and business engagement with enterprise data platforms. • Collaborate with Global IT and cross-functional teams to...PlatformPermanent employmentWork at officeRemote workWorldwideThorlabs
Newton, NJ14 days ago- ...drive in your city Have at least one year of licensed driving experience in the US (3 years if you are under 25 years old) Use an... ...-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional...PlatformHourly payExtra incomeFull timeTemporary workPart timeSeasonal workLocal area
- ...drive in your city Have at least one year of licensed driving experience in the US (3 years if you are under 25 years old) Use an... ...-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional...PlatformHourly payExtra incomeFull timeTemporary workPart timeSeasonal workLocal areaFlexible hours
$17.75 - $23.5 per hour
...in tax and client services—no prior tax experience required. With training and support from... ...Course 1 Experience interacting with customers or clients in a service-oriented environment... ...identifying solutions Comfort using digital tools and systems included AI based...DigitalHourly payMinimum wageTemporary workSeasonal workWork at officeLocal areaWeekend workAfternoon shiftH&R Block
Sparta, NJ3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Digital Customer Experience Platform Leader. Be the first to apply!
