Hotel Housekeeper - PT

Housekeeper Position at Bear CreekThe ideal Housekeeper for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of the Housekeeping team, ensuring that hotel rooms are ready for the guest by cleaning room and preparing room for the next guest creating a clean and relaxing environment.Clean/sanitize guest rooms by category priorityPerform work duties in accordance with regulations such as OSHA, HAZCOM, and Blood Borne Pathogens.Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securelyService assigned guest roomsEnsure presence of fire safety, rate cards and DND sign and all guest room collateral.Update status of rooms cleaned on assignment sheet as well as on tablet or via the phone systemReturn and restock cart at end of shiftReport any damages, missing items or maintenance problems to the Housekeeping Supervisor/Manager.Report to management any suspicious activity as well as any items left behind by guestsTurn over any lost and found items from guest rooms to the Housekeeping SupervisorSign for keys in and out dailyAcknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/SupervisorFamiliarity with all hotel services/features and local attractions/activities to respond to guest inquiries accuratelyContribute to the team's success by accomplishing tasks and assisting with projects as neededMaintain knowledge and compliance with departmental policies, service procedures, and standardsWork as a team member to ensure our guests have the best possible experienceUnderstand emergency procedures and be able to apply them when necessaryReport any incidents, property damage or injuries immediately to Manager/SupervisorAttend department meetings and training sessions as necessaryOther duties as assigned by Manager and/or SupervisorSupport Southern Management's Mission, Vision, and ValuesComply with Bear Creek and Southern Management's policies and proceduresMust be at least 18 years of age older2 years demonstrated cleaning/housekeeping experience in a hospitality environment, preferredHigh School Diploma or equivalent preferredAvailability during peak operating times, i.e.: weekends, holidays and special eventsMaintain confidentiality of guest information and pertinent hotel dataKnowledge of proper chemical handlingPrevious guest relations trainingCompute basic arithmetic and mathematical calculationsOrganized and detail orientedExcellent time management skillsExcellent interpersonal skillsAbility to work independentlyAbility to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfactionPhysical Demands data elements provide a systematic way of describing the physical activities that an occupation requires of a worker. The assessment of these elements is focused primarily on the physical demands of the job - not the physical capacities of the worker. Physical Demand refers to the level and/or duration of physical exertion generally required to perform occupational tasks (sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling).Climbing Ramps/Stairs : Ascending or descending ramps and/or stairs using feet and legs. Hands and arms may be used for balance (e.g., to hold a railing). Note: Stairs involved in commute/getting into building are excluded if work is always performed in one building. Stairs onto a vehicle or a piece of machinery/equipment are included.Climbing Ladders/Ropes/Scaffolding: Ascending or descending ladders, scaffolding, ropes, poles and the like using feet/legs and/or hands/arms.Communicating Verbally : Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.Crawling: Moving about on hands and knees or hands and feet.Crouching : Bending body downward and forward by bending legs and spine.Far Visual Acuity : Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.Fine Manipulation: Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation.Foot/Leg Controls: Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to, pedals, buttons, levers, and cranks.Gross Manipulation : Seizing, holding, grasping, turning, or otherwise working with hand(s). Note: Fingers are involved only to the extent that they are an extension of the hand.Hearing Requirements : The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medical codes/alarms).Kneeling : Bending legs at knees to come to rest on knee(s).Lifting/Carrying : Lifting is to raise or lower an object from one level to another (includes upward pulling). Carrying is to transport an object -- usually by holding it in the hands or arms but may occur on the shoulder. Up to 20 poundsNear Visual Acuity : Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.Peripheral Vision: Observing an area that can be seen up and down or to the right of left while eyes are fixed on a given point.Pushing/Pulling : May involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides.Reaching At/Below Shoulder Level : Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.Reaching Overhead : Extending hands and arms in a 150 to 180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.Standing/Walking : Standing is to remain on one's feet in an upright position at a workstation without moving about. Walking is to move about on foot.Stooping : Bending the body downward and forward by bending the spine at the waist - requiring full use of the lower extremities and back muscles.Wetness: Any non-weather-related contact with water or other liquids.Hazardous Contaminants: Exposure to a substance that negatively affects the respiratory system, eyes, skin or other living tissue via inhalation, ingestion, or contact.Noise Intensity Level: The noise intensity level to which the worker is exposed in the job:ModerateIndoor Environment Southern Management Companies