Transportation Services Driver

Job Title

The Transportation Driver provides safe, dependable transportation services for consumers traveling to and from appointments, including Medicaid-payable appointments. This position also supports consumers through positive skill-building activities and assists with accessing community resources. The ideal candidate is reliable, professional, compassionate, and committed to maintaining consumer safety and confidentiality.

Salary

$11.00 – $11.25 per hour

Minimum Educational Requirements

• Must be at least eighteen (18) years of age
• High School Diploma, GED, or qualifying documentation from a comparable educational entity required

Position Summary

The Transportation Driver provides safe, dependable transportation services for consumers traveling to and from appointments, including Medicaid-payable appointments. This position also supports consumers through positive skill-building activities and assists with accessing community resources. The ideal candidate is reliable, professional, compassionate, and committed to maintaining consumer safety and confidentiality.

Duties & Responsibilities

• Transport consumers safely and professionally to and from appointments, including office visits and Medicaid-payable appointments
• Accurately complete and submit required transportation documentation for each trip
• Ensure vehicles are properly maintained by scheduling routine maintenance and promptly reporting mechanical issues or concerns to a supervisor
• Support consumers in developing positive life and coping skills, including emotional regulation, crisis coping, and interpersonal skills
• Assist consumers with accessing and utilizing community resources and support services
• Maintain professionalism, confidentiality, and compliance with all Pathways policies and procedures
• Follow all transportation safety standards, Medicaid transportation requirements, and organizational guidelines
• Perform additional duties as assigned within the scope of the position

Experience & Training Requirements

• Minimum of one (1) year of full-time experience working with individuals receiving treatment services for a mental health disorder required
• Must successfully complete the department-approved training program within six (6) months of hire
• Must meet all personnel and training requirements for CCBHC and Medicaid transportation services in accordance with broker contracts and Pathways standards

Skills & Knowledge Required

• Safe driving practices and strong attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and maintain accurate records
• Dependability, flexibility, and professionalism
• Ability to interact respectfully and compassionately with consumers and community partners
• Basic computer and documentation skills preferred

Population Served

Consumers receiving behavioral health and related support services who require transportation assistance to attend appointments and access community-based resources