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Customer Care Specialist

Jobtailor

Deliver a concierge-level guest experience, providing personalized assistance with reservations, travel details, and account management. Answer phone calls, emails, and online inquiries promptly with a service-first mindset. Manage reservations, build client profiles, and ensure accuracy within the Livery Coach reservation system. Offer expert guidance on availability, pricing, and travel logistics while maintaining a polished and professional tone. Process deposits, explain company policies, and prepare service contracts. Maintain seamless communication with chauffeurs, dispatchers, and clients to uphold our commitment to flawless execution. Requirements High school diploma or GED required. Hospitality, luxury service, or transportation industry experience preferred but not required. Exceptional verbal and written communication skills. Passionate about delivering luxury service. Highly organized with the ability to multi-task in a fast-paced, high-touch environment. Tech-savvy with strong typing skills; proficiency in Microsoft Office Suite and familiarity with Google Maps and online search tools. Reliable transportation and punctual attendance are essential. #J-18808-Ljbffr

Vacancy posted 4 days ago
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