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Licensed Mental Health Clinician

Serco North America

Licensed Mental Health Clinician Opportunity

Looking for a Licensed Mental Health Clinician opportunity at a place you can make a difference every day? Discover this great opportunity supporting a critical mission in Norfolk, Virginia. Use your training, expertise, and collaborative skills to support the health and readiness of our nation's Reserve Sailors and Marines.

The responsibilities listed below are considered essential functions of this position. PHOP Team Members provide proactive outreach, consultation, education, psychological health screenings, and referral services to Reservists, their family members, and USNR/USMCR leaders at Home Training Centers (HTC) and Naval Reserve Centers (NRC) nationwide.

This is a hybrid position located in Norfolk, VA, with a schedule of three days onsite and two days remote.

In this role, you will:

  • Conduct psychological health screenings with Reservists and eligible Family Members to determine current psychological health needs.
  • Link Reservists and their Family Members to "good-fit services" based on identified needs.
  • Maintain accurate and timely case notes to document all service encounters.
  • Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.
  • Provide briefings and consultation to Reservists, Family Members, and high-level military leaders.
  • Attend meetings on-site and virtually as required/requested, including staff meetings, training workshops and community meetings.
  • Conduct weekly in-person visits with various local USNR organizations/affiliate programs.
  • Coordinate with regional site lead and colleagues to ensure all program data required for reporting purposes is provided in a timely manner.
  • Travel one to two times a month on weekends to various HTCs and NRCs throughout the region.
  • This position supports a U.S. Government contract whose terms require Serco to staff it only with U.S. Citizens.

To be successful in this role, you will have:

  • A Master's Degree in Social Work, Psychology, or related behavioral health or clinical degree.
  • 2 years of relevant professional experience.
  • U.S. citizenship.
  • Must successfully undergo a background investigation (National Agency Check) and able to obtain/maintain a Secret security clearance.
  • Must be independently licensed at the highest level in any U.S. State with one (or more) of the following:
    • Licensed Mental Health Counselor
    • Licensed Marriage & Family Therapist
    • Licensed Clinical Social Worker
    • Licensed Independent Clinical Social Worker
    • Licensed Clinical Professional Counselor
  • Be available for weekend travel 1-2 times per month (25% of the time).
  • The ability to work autonomously and as a member of a team.
  • The ability to effectively and efficiently manage multiple tasks and priorities.
  • Professional oral, written, and telephone communication skills.
  • Able to rely on instructions, pre-established guidelines, experience, and judgment to perform functions on the job.
  • Be computer literate and have experience conducting internet research, utilizing case management databases, and Microsoft programs such as Outlook, Word, Excel and PowerPoint.

Additional desired qualifications:

  • Experience with telephonic, email, and assessment services as with Employee Assistance Programs (EAP) is a plus.
  • Knowledge of military culture preferred.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: If you require an accommodation with the application process please email View email address on click.appcast.io or call the HR Service Desk at View phone number on click.appcast.io, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email View email address on click.appcast.io.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

  • Medical, dental, and vision insurance
  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
  • 401(k) plan that includes employer matching funds
  • Tuition reimbursement program
  • Life insurance and disability coverage
  • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Employee Assistance Plan

To review all Serco benefits please visit: Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to View email address on click.appcast.io.

Vacancy posted 1 day ago
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