Account Director

Account DirectorFull-Time - Monday-FridayLocation: Downers Grove, ILWork Schedule: HybridRead all the information about this opportunity carefully, then use the application button below to send your CV and application.Benefits:Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.Access to a mental health benefit at no cost.Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year. Immediate 401(k) match. 40 hours paid volunteer time off. A culture committed to community engagement and social impact.Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.The Account Director is responsible for developing and executing Duly's employer growth strategy, driving new employer contract acquisition, and cultivating deep, revenue-generating relationships with local plan sponsors and targeted patient cohorts. This role owns the employer opportunity pipeline from identification through close, working cross-functionally to convert employer needs into contracted programs, solutions, and long-term partnerships.Lead, develop, and execute employer growth strategy with a focus on contract closureIdentify target employers and quantify employer growth and revenue potentialBuild and manage a robust employer opportunity pipeline, including prospecting, qualification, proposal development, and contract negotiationWork directly with employers to understand business needs, pain points, and opportunities and translate them into compelling, contracted solutionsLead employer sales conversations through deal close, including pricing, scope definition, contracting, and implementation handoffDevelop employer service portfolio including new program value propositions, detailed program design, pricing models, and roll-out/implementation plansMonitor shifts and changes in employer patient populations to identify expansion, upsell, and renewal opportunitiesTrack employer growth performance, contract conversions, and revenue outcomes.Cultivate and convert relationships with employers, plan sponsors, patient cohorts, and third-party channelsIntroduce Duly to key employer decision-makers and influencers using existing relationships and local market expertiseDevelop, manage, and expand broker and consultant channels to drive qualified employer leads and closed businessPartner with brokers and consultants on RFP responses, finalist presentations, pricing strategies, and contract negotiationsExecute employer-facing growth initiatives such as Duly Open Houses, Employer Health Fairs, and on-site employer programming, with clear conversion goalsDevelop and execute direct-to-employer and direct-to-employee marketing strategies that support contract acquisition, program enrollment, and retentionDefine and deliver employer communication strategies, including content for employer newsletters, benefit portals, and employee engagement campaignsIdentify and close partnership opportunities for targeted employersDefine and pursue narrow network and preferred provider opportunities with existing health plans to secure employer contractsEvaluate the TPA landscape to identify and close partnership arrangements supporting tiered products and alternative employer solutionsAssess and engage employer aggregators and alternative purchasing models that create new routes to contracted employer growthStructure partnership agreements in collaboration with internal stakeholders to ensure alignment with revenue, operational, and quality goalsMINIMUM EDUCATION AND EXPERIENCE REQUIREDLevel of Education / Field of StudyBachelor's degree in management, business, or related field requiredYears of Experience5+ years of progressive experience in employer sales, growth, or marketing with demonstrated success closing new employer contractsREQUIRED EXPERIENCE AND SKILLSExpert knowledge of Self-Funded, Fully Insured, and Taft-Hartley employers and plan sponsorsProven track record of originating, negotiating, and closing employer contracts and growth opportunitiesDeep relationships with local employers, brokers, and benefits consultants that translate into closed businessExperience managing full employer sales cycles, including pipeline development, proposals, pricing, contracting, and renewalsProduct development experience including defining value propositions, target markets, and implementation plansExperience executing employer on-site programs, health fairs, and promotional campaigns tied to measurable growth outcomesStrong analytical skills with experience monitoring employer data, trends, and population shifts to inform growth strategiesExcellent written and verbal communication skills, including the ability to present and negotiate with C-suite and senior employer stakeholdersStrong presentation and persuasion skills across large and small audiencesExperience working cross-functionally with operations, clinical, marketing, and legal teams to close and launch employer programsAdvanced knowledge of Microsoft Office (Word, Excel, Visio, PowerPoint, OneNote, Project) and D365Highly organized, results-driven, and able to manage multiple concurrent employer opportunitiesPreferred background in sales, community relations, employer partnerships, or growth program developmentThe compensation for this role includes a base pay range of $125k-188k, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. xhyhwjd Base pay is only a portion of the total rewards package.