Social Work Administrative Assistant

Overview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top‑notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver‑to‑patient ratio than other providers. Schedule Part‑time, 30 hours/week @ three 10‑hour days, shifts starting at 7am. Compensation Pay range $24‑$27 per hour, depending on qualifications and experience. Benefits Comprehensive medical, dental and vision benefits Life and long‑term disability insurance provided at no additional expense to employee Paid time off (PTO) including holidays Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent Employee assistance program Wellness program Among others Responsibilities What You Can Expect Assist in providing emotional support to patients adjusting to dialysis treatment (e.g., hemodialysis or peritoneal dialysis). Reinforce education on treatment adherence, coping strategies, and lifestyle adjustments. Observe and report changes in patient mood, behavior, or psychosocial status to the social worker. Care Coordination Help coordinate patient services including transportation, housing, financial assistance, and community resources. Assist SW with preparing and distributing a variety of documents and information – monthly psychosocial assessment package, patient contact & insurance updates, welcome package for new patients, information for QAPI meetings, Patient Quality of Life Surveys, updating transplant list, etc. Input various patient information in Darwin – patient consents, history, healthcare proxy, etc. Review patient Grievance and Complaint binder daily. Coordinate and assist SW with Lobby days and quarterly workshops for patients. Administrative Support Maintain accurate and timely documentation in patient records per facility policy. Assist with scheduling appointments, follow‑ups, and patient outreach. Help track patient compliance and attendance issues (e.g., missed or shortened treatments). Patient Advocacy Advocate for patient needs under the supervision of the licensed social worker. Assist patients with navigating insurance, benefits (Medicare/Medicaid), and financial concerns. Team Collaboration Work closely with interdisciplinary team members including nurses, dietitians, and physicians. Participate in care planning meetings and contribute relevant observations, as needed. Qualifications Successful Candidates Bring: Strong communication and interpersonal skills Organizational and documentation skills Ability to maintain confidentiality (HIPAA compliance) Empathy and cultural sensitivity Basic knowledge of community resources Education / Training High school diploma required. Associate’s or Bachelor’s degree in Social Work, Human Services, or related field preferred. Prior experience in healthcare, dialysis, or social services preferred. Experience working with chronically ill or vulnerable populations is a plus. E‑EO / Equal Opportunity Statement DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer‑Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at View email address on click.appcast.io or View phone number on click.appcast.io. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible. #J-18808-Ljbffr