Customer Success Specialist

Growth is a contact sport at Entertainment Partners Inc, and the Customer Success Specialist we want in Elk Grove, CA plays to win every quarter. Boiled down: full-time, $79,000 - $105,000, 4 years of Salesforce Service Cloud, and a seat at the table where Entertainment Partners Inc decisions get made. Key Responsibilities Pitch, listen, adjust, and pitch again until the sales marketing deal lands Collaborate with product teams to position new offerings in the Elk Grove region Coordinate cross-functional launches with creative, product, and operations Qualify hard, so the mid-level team only chases real money Hands-on ownership of social media calendars and community engagement Carry the demo from screen-share to signature in one sitting Test messaging variations and iterate based on performance data Map buyer pain to Entertainment Partners Inc's pitch deck, slide by slide What You'll Bring 4 years of De-escalation práctica, plus a hunger for what's next Strong rapport-building skills and a genuinely positive presence Demonstrated wins in sales marketing work somewhere near Elk Grove, CA The kind of curiosity that reads the docs before asking Practical command of Omnichannel Support, with bonus points for Five9 From an Elk Grove loft, Entertainment Partners Inc has built a high-trust reputation for solving sales marketing problems others quietly gave up on. Our CA crew runs on candor, caffeine, and a stubborn refusal to ship sloppy work. Your compensation opens at $79,000 - $105,000, your mentor is waiting, your benefits are ready, and your hours are yours to flex. #J-18808-Ljbffr