Technology Support Engineer
$75kMitchell Martin
Technology Support Engineer
Location: West Hampton, NY
Position Type: Full Time
Compensation: Pay Range: $75,000 Per Year
Join our team as a Technology Support Engineer, providing essential on-site IT, Audio/Video, and Video Conferencing support in a full-time capacity. Based in West Hampton, NY, this role involves traveling to various locations on the East End of Long Island to support employees and clients. Candidates should be experienced in both MacOS and Windows environments, with a strong ability to manage multiple tasks and deliver prompt user support.
Deliver high-quality technology support services to employees and clients. Log all IT engagements into a ticketing system for performance tracking. Travel to branch locations within eastern Long Island as needed. Serve as the first line of support for all technology issues and requests. Prepare and operate AV equipment for events and meetings.
Minimum 2 years' experience in an end-user facing IT support role. Ability to travel to the corporate office as needed using personal transportation. Experience with both MacOS and Windows operating systems. Strong skills in managing challenging, rapid-response user support. Excellent communication and interpersonal skills.
Office Productivity Suite | Web Conferencing Tools | Mobile Device Management | Network Management Tools
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