Service Technician

Job Overview As a Trek Service Technician, no one day is the same as the last. Your role includes caring for bikes so their owners love riding them, troubleshooting repairs, servicing all kinds of bikes, and being the first to handle brand new models before they hit the sales floor. You’ll also build relationships with customers to keep their gear running flawlessly. Responsibilities Troubleshoot repairs and service all kinds of bikes. Handle brand new models before they hit the sales floor. Build relationships with customers to keep their gear running flawlessly. Qualifications Self-motivation, a positive team-focused mentality, plus a willingness to pitch in on any task. Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days. Top-notch communication skills. Impressive attention to detail and a love for tinkering 'til you figure it out. Eagerness to learn the ins and outs of servicing bicycles. A desire to continually learn proper service methods and new technologies. Prior mechanic experience is not required! Benefits Flexible and fun company culture Competitive health care - PPO & HDHP medical plan options Flexible Spending Accounts (FSA) 401(k) with match and Employee Stock Ownership Plans (ESOP) Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) Employee discounts on all products Deep partner retail discount Equal Employment Opportunity We are an Equal Employment Opportunity (EEO) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. #J-18808-Ljbffr Trek Retail Corporation