Director, Product Management

Director, Product Management

OVERVIEW
Mastercard is seeking a product growth leader to accelerate adoption, usage, and market impact of Value-Added Services (VAS) across the APAC Merchant Cloud portfolio. The role is focused on taking existing and newly launched payment gateway and payment processing capabilities to market, translating them into clear customer use cases, repeatable growth motions, and measurable merchant and acquirer outcomes.
The Director will own the product growth agenda for VAS across APAC, working across Product, Sales, Account Management, Customer Success, Services, and market teams to convert product readiness into adoption at scale. The role requires someone who understands how payment gateways, PSPs, acquirers, and processing platforms operate, and who has hands-on experience driving go-to-market, enablement, usage growth, and customer adoption in complex payments environments.
The role aligns with Merchant Cloud’s shift from gateway processing to a broader growth and optimization platform, where value is created through services such as Tokenization, Authentication, recurring payment optimization, and other emerging merchant optimization capabilities. The focus is to build repeatable product growth motions that increase penetration, utilization, and revenue across existing and new customers.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.