Veterinary Charge Nurse

Veterinary Charge Nurse

Compensation: $29-33/hr (Depending on Experience)

Route 66 Veterinary Emergency & Critical Care Center is partnered with National Veterinary Associates; a leading global pet care organization united in the love of animals and the people who love them. NVA is a community of more than 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, and all rooted in a culture of compassion and innovation.

Our support staff has amazing opportunities to learn and grow in the field through many different pathways. As the Arizona regional training center, our goal is to provide our staff with many pathways from front office to leadership and beyond.

Job Purpose

The purpose of the Veterinary Emergency and Critical Care Department Head is to provide high quality medical support and nursing care to companion animal patients in addition to providing top leadership and oversight to the support staff for the department, support the veterinarians in the department, and assist the organization of the daily workflow of the hospital.

Duties & Responsibilities

• Take part in the interview and selection process of potential new support staff candidates, to include technicians, technician assistants, client administrators, client liaisons, lab technicians, kennel assistants, and doctor's assistants.
• Support staff levelling and reviews
  • Review leveling criteria and benchmarks for employee advancement per hospital protocol
  • Performs mid and annual formal performance reviews per hospital protocol for all support staff
• Lead the support staff team by example
  • Follow through on commitment to growth and development of entire support staff team
  • Acts as a mentor for support staff
  • Ensure appropriate medical techniques are being utilized
  • Ensure that employees are demonstrating positive customer service to all clients
  • Ensure all support staff are following hospital policies and procedures
• Work with employees to correct deficiencies, implement training as necessary, and partner with the Leadership Team to implement corrective action or coaching procedures
• Follow up on coaching to ensure it is being implemented.
• Document training and coaching sessions.

Communication

Act as the bridge between the hospital leadership team and support staff in department to maintain open channels of communication and constructive dialogue

• Conduct beginning of shift huddles
• Quarterly/bi-annual check-in meetings with all support staff
  • Identify areas for improvement within the company
  • Ensure consistent messages are being disseminated to employees
  • Increase knowledge of supervisory and leadership skills
  • Develop a cohesive team with other members of the Leadership Team
• Monitor offices and hospital areas and ensure compliance with duties.

Engagement

Act as a leader to improve staff retention and foster a culture of growth and development

• Identify and solicit opportunities for growth within the support staff
• Identify areas of personal strength and weakness that may enhance or hinder job performance
• Actively seek out staff members who may be disengaged and intervene as necessary to improve staff retention
• Fully competent regarding organizational policies and procedures
  • Involved in the development and implementation of new policies and SOP as relevant
• Establishes and reinforces a supportive team environment
  • Discourages negative attitudes, gossip
  • Leads by example
• Seeks out and participates in leadership development and advancement opportunities
• Maintains professional and technical knowledge by attending CEs, reviewing professional publications, establishing personal and professional networks, etc.
• Acts in a solution-oriented manner to advocate and improve any deficiencies in the hospital.

Hospital Operations

Contribute to seamless and cohesive operations of the hospital

• The ability to resolve client needs, concerns, and complaints where appropriate
• Work with the inventory specialist to maintain all inventory for the department to ensure appropriate levels of items are always on hand without shortages or excess on hand and stays within the departmental budget.
• Ensuring the department always meets and follows all required OSHA standards.

Benefits We Offer

At Route 66 VECCC, we value our team members and offer a comprehensive benefits package, including:

• 401(k) with matching contributions
• Health, dental, and vision insurance
• Life insurance coverage
• Paid time off (PTO) for work-life balance
• Flexible scheduling options
• Employee discounts on veterinary services
• Professional development assistance and ongoing training
• License reimbursement
• Uniform allowance to keep you looking sharp

Why Choose Route 66 VECCC?

• Work alongside a compassionate, dedicated team of veterinary professionals.
• Thrive in a dynamic, fast-paced environment where no two days are the same.
• Make a direct impact on the lives of pets and their families during critical times.
• Receive continuous training and growth opportunitieswe're passionate about teaching!
• Enjoy a competitive salary and benefits package.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

Ethos Veterinary Health