Quality Manager

Job Description

As the Site Quality Manager, you will lead the Quality Operations, Quality Engineering, and Quality Assurance teams within a dynamic Vehicle Assembly Plant environment. This onsite leadership role is responsible for overseeing the plant's entire quality function, driving continuous improvement, and ensuring alignment with global standards.

You will play a pivotal role in developing and implementing new products, processes, and operational plans that directly impact business outcomes. Collaborating closely with Shop Directors and cross-functional manufacturing teams, you will define, approve, and standardize Global Quality Operations requirements, launch quality system procedures, metrics, and best practices.

Your responsibilities include proactively addressing manufacturing requirements during the Global Product Development Process (GPDP) and Product Quality Readiness Reviews (PQRRs), while supporting all launch improvement initiatives. You will also work closely with the brand quality team and dealer network to assess warranty concerns and develop solutions. This role requires strategic influence across the organization to promote new concepts and approaches, as well as the ability to solve complex problems and adapt working methods in the absence of defined procedures.

What You'll Do:

• Manage day-to-day quality operations and coordinate activities across departments
• Lead strategy and implementation of large-scale quality initiatives
• Develop new products, processes, and standards aligned with GM's business strategy
• Drive continuous improvement and change management across the plant
• Build and develop high-performing teams; make staffing decisions and guide development
• Achieve plant metrics (Safety, People, Quality, Responsiveness, Cost, Environment)
• Champion Global Manufacturing System (GMS), Built-in Quality (BIQ), and Workplace Safety System (WSS)
• Maintain control systems, budgets, and performance monitoring tools
• Lead document control and competitive benchmarking to improve Cost of Quality (CoQ)
• Influence internal and external stakeholders to adopt new practices and approaches

Your Skills & Abilities (Required Qualifications):

• Bachelor's degree in Engineering or related field (or equivalent experience)
• 5+ years of leadership experience in a manufacturing environment
• 3+ years of quality experience (engineering, operations, assurance)
• Strong knowledge of GMS, BIQ, and Global Quality Requirements (GQRs)
• High-level problem-solving and continuous improvement skills
• Strong communication, presentation, and task management abilities
• Proficiency in Microsoft Office, Power BI, SAP, GSIP, Cognos

What Will Give You a Competitive Edge (Preferred Qualifications):

• MBA or MS in Engineering
• 5+ years of quality experience (engineering, operations, assurance)
• 2+ years of launch experience
• Experience with:
  
  • Vehicle Electrical Architecture and Subsystems
  • CAN & Ethernet log review, DTC, diagnostic modes (DID/RID/IODIDs)
  • Controls integration, system integration, IRTs
  • End-of-Line, Programming, Static and DVT testing
  • Quality audits (ISO, BIQ, Torque, Weld, Sealing, PCP, TEB)
  • Product safety systems (SUFS, S PRTS/SPPS, GRA)
  
  
  
  
  
• Knowledge of Six Sigma, Red X, Shainin methodologies
• Strong Built-in Quality and ISO/IATF understanding

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.This job may be eligible for relocation benefits.
About GM

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