Automotive Service Manager

Automotive Service Manager

We're searching for an automotive Service Manager who is motivated and serious about their career in this highly competitive industry. If you are driven to help people, passionate about customer service and ready to lead a successful service team, then this opportunity is for you! Essential Duties and Responsibilities: Train Advisors to greet every customer that enters our facility with hospitality and the highest level of respect Train Advisors to present the best solution to properly repair our customer's vehicle in a way that is easy for them to understand Manage the store's workflow in an effective and efficient manner Train Advisors to possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Use the phone in a professional manner, always with the intention of creating a long-term relationship between the store, yourself and the customer Supervise and direct employees Prepare business goals for each month as well as each year To act in a professional manner that reflects the quality organization you represent Always project an attitude of honesty and integrity Direct, coordinate, and participate in performing customer service activities as dictated by workload Ensure that all work is performed to proper specifications Assist other employees as needed