Customer Success Manager
Avolution
Customer Success Manager
Avolution, a highly regarded, worldwide, financially sound and growing Enterprise Architecture Software company. Founded in 2001 and with offices in Northern Virginia, Canada, South America, Sydney, Singapore, London, and the Middle East, Avolution is established as an industry leader in its Gartner Magic Quadrant and other industry reports. Be part of a smart, friendly team, and use your skills and initiative to drive growth. Benefit from our culture which is described by employees as collaborative, flexible, and supportive.
About The Role
We're looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team. You'll manage your own accounts focused on driving retention, expansion, and true customer success outcomes. You'll play a key role in delivering measurable impact across the customer lifecycle.
Responsibilities
Renewal & Expansion Sales
- Own the renewal and expansion pipeline, driving retention and identifying growth opportunities across the customer base.
- Analyze customer data and usage patterns to identify potential expansion opportunities.
- Negotiate renewal and expansion deals and meet/exceed revenue targets.
Customer Engagement & Advocacy
- Serve as a strategic advisor to key accounts, guiding them toward successful outcomes.
- Coach customers on best practices, product usage, and self-sufficiency.
- Escalate and resolve issues proactively, advocating for customer needs internally.
About You
- Proven success in driving renewal and expansion sales within a CS or Account Management role.
- Data-driven and strategic, with a knack for identifying trends and turning insights into action.
- Excellent communicator, able to engage with both technical and non-technical audiences.
- Experienced in working with enterprise clients and C-level stakeholders.
- Highly motivated, proactive, and collaborative with a growth mindset.
- Experience with Salesforce or similar CRM tools is a plus.
Benefits
- Ability to work from anywhere within the US
- Opportunity to join in-person team retreats
- Comprehensive healthcare coverage that includes health, dental and eye insurance
- 401K with company matching (after the first 6 months)
- Life Insurance
- Short-term disability insurance
- 20 annual PTO days that you are encouraged to use
- 1 day of birthday leave per year
- 10 annual sick days
- Paid parental leave
- New employee home office allowance
- Annual home office allowance
All applicants must have the right to work in the United States. Avolution is an equal opportunities employer.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Success Manager in United States vacancy
$80k - $150k
...companies. That directly affects how well companies understand their customers and how well they can serve them. #2 The team you will join... ...with the smallest possible team. The Role As Customer Success at Conveo, you will own long-term partnerships with...SuggestedConveo.ai
San Francisco, CA15 days ago$70k - $75k
...Enterprise Customer Success Manager MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone...SuggestedFull timeLocal areaRemote workRelocationVisa sponsorshipWork visaFlexible hoursGrabJobs
Arlington, TX1 day ago$124k
...Role Overview Transcend is seeking a highly motivated and experienced Enterprise Customer Success Manager to drive transformation within our strategic customer partnerships. As a trusted advisor for some of the world’s most innovative enterprise organizations, you...SuggestedFull timeRemote workMonday to FridayFlexible hoursGrabJobs
Stockton, CA4 days ago$125k
...drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks... ...position that can be based on in EST or CST. The Customer Success Manager role will play a critical part in the exciting growth trajectory...SuggestedRemote workWork visaGrabJobs
Philadelphia, PA2 days ago$100k - $105k
...platform. We empower marketing, sales, customer experience, and contact center teams to... ...special. About the Team Our Customer Success team is the engine behind long-term customer... ...for an experienced Customer Success Manager to advise and support a portfolio of customers...SuggestedCurrently hiringWork at officeRemote workFlexible hoursGrabJobs
United States2 days ago$85k - $110k
...with evolving global standards. We're building powerful new features to empower customers with actionable insights and streamlined processes. About the Role The Customer Success Manager owns a diverse portfolio of accounts across our compliance and plastic...Work at officeRemote workFlexible hours3 days per weekGrabJobs
Honolulu, HI1 day ago- ...As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve maximum value from our platform. You’ll be responsible for onboarding, retaining, and growing customer accounts. Your work will directly impact customer satisfaction, product...Full timeContract workFor contractorsRemote work
GrabJobs
United States1 day ago - ...Job Title: Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Chief Customer Officer Location: US – Remote About Us: SimpliGov is the government forms and workflow automation platform that helps...Full timeTemporary workLocal areaRemote workHome officeFlexible hours
GrabJobs
Chandler, AZ7 days ago - ...pain points, build value models, provide support, and onboard customers. They live across websites, inside your product, can join... ...experience. Job Description We are seeking a Customer Success Manager (CSM) with a strong focus on AI implementation to join our team...Full timeRemote work
GrabJobs
United States5 days ago - ...About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their...Work at officeRemote workFlexible hours
GrabJobs
Nashville, TN4 days ago - ...software company with an amazing brand legacy and over 1,000 customers? At IMPLAN, we enable consultants, governments, academic researchers... ...platform. We are currently looking for a Customer Success Manager (CSM) with a passion for providing hands-on software and...Full timeTemporary workWork at officeRemote workFlexible hours
GrabJobs
United States7 days ago - ...Nevis Customer Success Manager Nevis is building the world's first AI wealth management platform. In just 9 months, Nevis has grown to have over $50 billion of assets under management on its platform and is on track to have over $100 billion by the end of this year...Remote work
Nevis
United States2 days ago $85k - $90k
...Why You'll Love This Role: As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators... ...getting the most out of Newsela’s solutions. You will also manage customers as they go through the Newsela Customer Journey,...Remote workWork from homeFlexible hoursGrabJobs
Sacramento, CA5 days ago$75k - $105k
...over 1,300 nonprofits , Feathr is purpose-built to help our customers unlock more results, time, and confidence. Feathr's software... ...the helpers" you've come to the right place. Customer Success Manager Compensation: $75,000 base annually, $105,000 OTE. Benefits...Full timeContract workWork experience placementWork at officeRemote workHome officeShift workGrabJobs
Milwaukee, WI5 days ago$75k - $85k
...As a Customer Success Manager at FORM , you will be a trusted strategic partner to the world’s leading Consumer Goods, food & beverage, and retail brands—empowering them to unlock the full value of the GoSpotCheck field execution platform. You’ll guide customers from...Full timeRemote workFlexible hoursGrabJobs
Cincinnati, OH2 days ago- ...NextPatient | Client Success Manager We’re a small team building the best software for medical practices. The software you experience... ...What we’re looking for ~3–5+ years of experience in customer success, account management, or a similar role ~ Strong problem...Remote workWork from home
GrabJobs
Saint Louis, MO2 days ago - ...Customer Success Manager (Remote) Austin, Texas; Dallas, Texas Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to...Remote work
Telnyx
Austin, TX3 days ago - ...Client Success Manager As a member of the Customer Success team, you are responsible for delivering end-to-end renewal execution through partnership with our Business Unit (BU) leads and the extended account team. Our Customer Success Managers (CSM) are passionate,...Contract workWork experience placementWork at officeLocal areaRemote work
Neumo Group LLC.
Nashville, TN3 days ago - ...What we're looking for: Humata Health Inc. is seeking a dynamic and results-driven Customer Success Manager (CSM) to join our team. As a CSM, you will play a pivotal role in ensuring the success and satisfaction of our provider customers by serving as their trusted...Work at officeRemote work
GrabJobs
Fort Worth, TX1 day ago - ...companies in the world like Deel, Moveworks, H1 and Vanta. We are looking for an experienced, motivated, and passionate Customer Success Manager to join our Customer Team at Amplemarket. At Amplemarket, we are on a mission to set the highest standards in...Remote work
GrabJobs
United States5 days ago $115k - $125k
...Campaigns—drive shopper engagement and brand success. Our mission: Enable brick-and-mortar... ...Summary: Swiftly is looking for a customer successmanagerthat will be focused on drivingretailer... ...measurable value.The Customer Success Manager (CSM)willownthe post-sale relationship...Work at officeRemote work3 days per weekGrabJobs
Tampa, FL2 days ago$90k - $100k
...marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing... ...You will be a key member of the Account Management team responsible for client satisfaction... ...position the relationship for success. Manage the delivery of scoped services...Remote workGrabJobs
Anchorage, AK2 days ago$90k - $100k
...you can start. Reporting to : Josephine Hanschke, Director of Customer Success. More info : The FAQ below, juro.com/careers , our handbook... ...big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it. Legal tech...Contract workWork at officeRemote workGrabJobs
Reno, NV2 days ago- ...Enterprise Customer Success Manager, Dairy Ever.Ag | Remote (US, excluding California, Hawaii, and Alaska) | Full Time | 30% Travel About the Role Ever.Ag is looking for an Enterprise Customer Success Manager to join our dairy team and serve as a trusted partner...Full timeRemote work
GrabJobs
Gilbert, AZ6 days ago - ...of security testing. With over 400 team members and 1,100+ customers in more than 50 countries, Pentera is a growing company supported... ...place for you. About the role: Pentera seeks a Customer Success Manager who is passionate about driving customer value and building...Remote workWorldwide
GrabJobs
United States1 day ago $70k - $93k
...hybrid, or on-site at headquarters. ABOUT THE TEAM The Customer Success team is part of the broader Basis Customer Experience team... ...drive adoption of the Basis Platform through strategic account management and relationship building. You will be responsible for...Remote workFlexible hoursNight shiftGrabJobs
Phoenix, AZ2 days ago$3,500 - $4,500 per month
...Customer Success Manager (CSM) – Digital Marketing Agency Location: Remote Working Hours: US Central Time (8:30 AM – 5:30 PM CST) Salary: $3,500 – $4,500/month base + performance bonuses (OTE ~$5,000+/month) About the Company Cavenaugh is a fast-growing lead generation...Remote workWork from homeGrabJobs
Saint Paul, MN2 days ago- ...Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve... ...’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and...Contract workWork at officeRemote workHome office
GrabJobs
United States7 days ago - ...unified data loss prevention and insider risk management platform that protects sensitive data... ...endpoint devices, and more. Hundreds of customers, spanning AI innovators to top 10 banks,... ...the role: As an Enterprise Customer Success Manager at Nightfall AI, you will own...Remote work
GrabJobs
Saint Louis, MO2 days ago - ...based tools for remote navigation, 4D documentation, analysis and collaboration. We are seeking a talented and passionate Customer Success Manager Your Responsibilities: We’re seeking a Customer Success Manager to build, retain, and expand our customer base....Temporary workRemote workFlexible hours
GrabJobs
United States5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager. Be the first to apply!
Related searches
- customer success project manager United States
- educational customer success manager United States
- success manager United States
- customer success manager remote United States
- senior customer success manager United States
- customer success manager csm United States
- lead customer success manager United States
- technical customer success manager United States
- customer success manager United States
- junior customer success manager United States