Emergency Communications Supervisor

Emergency Communications Supervisor

Compensation plans are based on a multi-step progression system. The pay range shown on the announcement reflects the starting salary range for the assigned pay grade. Progression beyond the posted range occurs in accordance with established compensation policies. A starting salary may be negotiated and will be commensurate with education, training, and experience in alignment with pay administration policies and Montgomery Personnel Board Rules & Regulations.

Nature Of Work

The fundamental reason this position exists is to perform supervisory, technical, and administrative work directing and overseeing the activities of communications center operators and dispatchers assigned to a shift to include answering emergency and administrative calls; oversight of the delivery, or performance of, pre-arrival and post-dispatch instructions as warranted; oversight, or performing dispatching of the most appropriate emergency response personnel using a Computer Aided Dispatch (CAD) system and a land mobile radio network, training dispatchers and operators, monitoring radio and telephone traffic, quality reviews, employee evaluations, and other public safety communications supervisory duties as assigned. This classification reports to and receives general instructions from the Emergency Communications Center Manager.

Minimum Qualifications

Applicants must have at least four (4) current years of combined E9-1-1 emergency and non-emergency telephone calls, and provide radio communications support to fire, medical, and law enforcement responders in a dispatching capacity of an organization equal in programmatic scope and geographical size comparable to the City of Montgomery. NOTE: Qualifying education, training, and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered.

Special Requirements

Applicant must be able to type at least 35 wpm. Must be available to work any-hour shifts as needed to oversee operations and ensure consistency among the shifts. Applicant must be willing to sign a willingness statement, must be willing to respond to the Emergency Communications Center to meet community service expectations, respond to and recover from disasters and other significant events, and follow the instructions of organization leadership. The City of Montgomery's Emergency Communications Center operates 24/7, year-round. You will be required to work non-business hours, weekends, and many holidays. However, employees receive additional compensation for these inconveniences.

Kind of Examination: Applications are being accepted to fill a vacancy and any other vacancies that may occur during the life of the register. Applicants will be screened and qualified based upon education and experience as shown on the application and supplemental questionnaire. For this reason, applicants are urged to fill in the application and supplemental questionnaire form completely, providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were. If more than five qualified applications are received, a selection procedure will be administered to rank applicants on the register. Tied scores will not be broken. If there are five or less qualified applicants, they will be considered equally qualified and placed on the register in alphabetical order.

Complete an online application by clicking 'Apply'. Paper applications are no longer accepted. Completed applications will be accepted online until 11:59 p.m. on the closing date. If there is no closing date, the announcement may be closed at any time without prior notice.

Additional Information: Drug Test: Employment may be conditional upon the potential employee passing a pre-employment drug test. Background Check: Employment may be conditional upon the potential employee passing a background check. Equal Employment Opportunity: Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of political or religious opinions or affiliations or because of race, national origin, or any other non-merit factors is prohibited. Discrimination based on age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration. Request for Accommodation: Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she requires in order to participate in the application or examination process. The Montgomery Personnel Board reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director at View phone number on click.appcast.io. I9: Prior to your employment, you will be required to provide to your employer documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986. Update of Contact Information: It is your responsibility to update your contact information (address, phone, email) so that we can contact you about jobs. Please visit the Update Contact Information page to log in and update your contact information at any time.

The City of Montgomery provides a comprehensive benefits package consisting of Core benefitsMedical, Dental, Vision, Prescription, Mental Health, Flexible Spending Accounts, Voluntary Life Insurance, and Deferred Compensationas well as Voluntary benefits available through Colonial Life & Accident Insurance Company. Employees also receive paid annual and sick leave, paid paternal leave, paid holidays, and participation in the Retirement Systems of Alabama (RSA) retirement program. To learn more details, visit the benefits page.