Chief Data Office - Technical Business Analyst

Job Description

Join a team that is responsible for building production-grade, secure, scalable software and data solutions that operate reliably in a fast-changing business environment.

As a Technical Business Analyst, within the Chief Data Office, you will be part of a business-embedded, hands-on engineering team, partnering closely with product, analytics, and operations stakeholders to deliver solutions that directly support CCB outcomes such as improved decisioning, BAU efficiency, and controls.

Job responsibilities:

• Design and deliver business-facing technology solutions by working with team members and stakeholders to translate evolving business needs into well-structured technical approaches and deliverables.

• Assist in software solutions including design, development, testing, and troubleshooting, applying critical thinking beyond routine approaches to help build solutions and break down technical problems. synchronously and asynchronously with appropriate systems.

• Produces architecture and design artifacts for complex applications while ensuring design constraints are met by software code development

• Collaborate with cross-functional team members and business stakeholders to design, develop, and deliver innovative, scalable solutions that adapt to evolving requirements and a rapidly changing environment .

• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Execute BAU processes accurately and on time to meet operational SLAs and ensure business continuity
• Adds to team culture of diversity, opportunity, inclusion, and respect

 

Required qualifications, capabilities, and skills:

• Bachelors in a technical related degree or hands-on software engineering experience 
• Familiarity in coding in one or more languages (Preferably Python)
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Overall knowledge of the Software Development Life Cycle and agile methodologies 
• Demonstrates knowledge of software applications and technical processes within a technical discipline (e.g., API, cloud, artificial intelligence, machine learning, etc.)

 

Preferred qualifications, capabilities, and skills

• Hands-on experience with object-oriented databases 
• Familiarity with AWS ECS or other container technologies
• Exposure to cloud technologies
• Familiarity with VSCode or similar IDE

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.