Xfinity Retail Sales Consultant (Detroit, MI)

Job Summary Bring your energy, curiosity, and passion – build a rewarding retail career at ComcastXfinity, helping customers with product knowledge and service excellence. Responsibilities Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Provide outstanding customer service with all customer interactions, meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence. Help customers interpret and clarify their account statements and pay their bills in the store. Answer any questions customers have on current or new services, make changes to account data, upgrade levels of service, and process all general service requests. Act as a brand ambassador to promote Comcast/Xfinity products, provide expert‑level understanding and passion around technology, and maintain detailed sales product knowledge, including competitive information. Contribute to a fun and competitive environment and adhere to retail operational policies and procedures, ensuring a consistent and professional store environment. Requirements High School Diploma or equivalent Ability to adjust to a full‑time, flexible, variable work schedule, including days, evenings, weekends, and holidays as necessary Regular, consistent, and punctual attendance Ability to carry and/or lift 25-pound boxes and move around the store constantly Preferred Qualifications Experience working in a retail sales environment and knowledge of Comcast Xfinity products and services. Strong communication, persuasion, customer focus, and problem‑solving skills. Skills Communication Critical Thinking Problem Solving Customer‑Focused Persuasion Professional Integrity Resilience Self Motivation Teamwork Technical Knowledge Workplace Organization Compensation and Benefits Base Pay: $16.40 Total Target Compensation: $24.09 (Base Pay plus Targeted Commission) Commission eligible for most sales positions Bonuses for non‑sales positions Medical, Dental, and Vision coverage Comcast Xfinity courtesy services Tuition reimbursement up to $8,000 (Full Time employees) Paid Parental leave, Paid Time Off, 401K Savings Plan with up to 6% matching Employment Details Full‑time retail position. 2‑5 years of relevant work experience required. Education: High School Diploma / GED (required). Certifications, if applicable, are considered an advantage. EEO Statement Comcast is an equal‑opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or genetic information. Reasonable accommodation will be provided to individuals with disabilities. #J-18808-Ljbffr Blueface Ltd