Customer Service Representative

Insurance Customer Service Representative Farmers Insurance the A. Martinez Insurance Agency in West Houston Texas is hiring an Insurance Customer Service Representative to join our growing agency. Our office is located in West Houston, and we are up to some exciting things. We provide Auto, Home, Business, Health, and Life Insurance to help our clients and protect their assets. If you want to be part of a winning and competitive culture, then this may be the career for you. Benefits Competitive salary Opportunity for advancement Paid time off What We Offer The most competitive base salary in the industry The most competitive commissions and bonus structure in the industry Career advancement and development Top tier training We train our team members to succeed Paid time off, vacation, personal, and holidays Flexible schedule Opportunity for career growth Energetic, fun working environment Being part of a winning team Base salary based on experience, commissions, and bonuses Qualifications Bilingual in Spanish and English Experience or client‑facing background a plus Insurance experience preferred, but not required Proven track record of trustworthiness, dependability, and ethical behavior Willingness to learn, intuitive, resourceful, and coachable Excellent written, verbal, and listening communication skills Confident, motivated, and determined Responsibilities Develop insurance quotes Communicate with hot leads and clients Establish client relationships and follow up as needed Understand prospects’ needs and identify sales opportunities Create and maintain a database of current and future clients Explain and demonstrate the benefits of our services Serve clients with superior service Achieve goals with ability and desire Enjoy the process No matter what your level of experience, we’ll invest in your success. We understand that it takes time to build, develop proper skills and understanding, and to excel in this field. We provide our Service Representatives with ongoing training and support on their path to success so they can best serve our customers, and we will assist in developing your career. #J-18808-Ljbffr Farmers Insurance, Martinez Agency