Sales - Customer Service Representative - Integrated Supply

Sales - Customer Service Representative - Integrated Supply Location: Kansas City, Kansas Shift/Schedule: Full-time, day shift, Monday to Friday Pay/Compensation: $23.00 to $25.00 per hour About the Role An established industrial supply distributor is hiring a Customer Service Representative for an onsite integrated supply program. You will be the go-to contact for plant customers ordering parts and supplies. This contract suits a service-minded professional who enjoys solving problems quickly. Assignment Details Contract assignment, 6 months with possible extension Work setting: onsite Openings: 1 Anticipated start: within the next two to three weeks Core Responsibilities Process customer orders, quotes and returns accurately Answer product, pricing and delivery questions by phone and email Source hard-to-find items through vendors and catalogs Track open orders and follow up on late shipments Maintain accurate records in the ERP system Build strong relationships with onsite plant customers Required Qualifications 2 or more years of customer service or inside sales experience Proficiency with Microsoft Office and an ERP system Clear phone and written communication skills Strong follow-through and attention to detail Able to work onsite at a customer facility Preferred Qualifications Industrial, MRO or safety products experience SAP or Oracle ERP experience Purchasing or procurement background Prior work in a fast-paced distribution or industrial setting Willingness to cross-train in receiving, shipping and inventory` Strong record of attendance and safe work habits Work Environment Clean, organized warehouse or storeroom setting Safety-first culture with required PPE provided onsite Steady workload with clear daily priorities Regular standing, walking, bending and lifting Supportive supervisors and a team-based environment Who Thrives Here Dependable workers who show up on time every day Detail-minded people who take pride in accurate counts Self-starters who keep busy without constant direction Team players who help out wherever needed People who follow safety rules without shortcuts Anyone looking for steady, hands-on work Benefits & Pay Pay: $23.00 to $25.00 per hour Consistent weekday schedule Contract employment through The Employee Connect Clear assignment dates with a possible extension Fast, simple application and interview process Dedicated recruiter support from application through assignment end Screening Questions How many years of customer service or inside sales experience do you have? Which ERP or order systems have you used? Describe a time you resolved a difficult customer order issue. #J-18808-Ljbffr The Employee Connect