Community Based Case Manager

Salary : $44,400.00 Annually
Location : 111 N. County Farm Road- Wheaton, IL
Job Type: Full Time (37.5 hours per week)
Job Number: 26-01336
Service Unit: Behavioral Health Services
Department: Outpatient Services - Adult
Opening Date: 05/01/2026


Description
The DuPage County Health Department is looking for a new team member to work as a Community Support Specialist on our Intensive Community based Case Management Team. The ideal candidate will be able to project warmth and sincerity in effectively working with clients. Our program is part of comprehensive community behavioral health system that includes crisis services, adult intensive services/residential services, forensic behavioral health, substance use treatment, and psychiatric services.
This full-time position, Monday through Friday, 8:00 am until 4:30 pm, is based at our Central Public Health Center in Wheaton. This position involves 60% of client services provided in the community, with some office-based sessions. This position will provide an opportunity to engage in advocacy, education, and referral services to clients with serious mental illness. In this role, you will also need to have knowledge of harm reduction practices, stages of change and motivation enhancement treatment.


Our new team member will have the ability to work within a collaborative team approach, work collaboratively with community providers in order to achieve client goals. Our Community Support Team which provides a team-based approach towards recovery and resiliency oriented, intensive, community-based rehabilitation and outreach service for adults.


This Full-Time position offers a generous DuPage County, benefit package which includes paid training, 12 paid holidays, 3 weeks of paid leave per year, sick leave and Health insurance. This is also a pension eligible position which means there is a guaranteed retirement savings plan. We also offer tuition reimbursement and supervision to assist you in obtaining your master's degree and clinical licensure. DuPage County Health Department is also a qualified employer under the Federal Student Loan Forgiveness Program and offers certification reimbursement after one year.

Responsibilities

• Acts as client advocate to facilitate access to resources and services; works collaboratively with providers to achieve client goals.
• Develops and maintains client treatment plans; provides intervention to support client self-management of their illness.
• Demonstrate the ability to engage clients with comprehensive needs in their recovery process
• Maintains professional relationships with community systems and resources to further support client needs
• Acts as a liaison between healthcare resources and clients; participates in client staffing and team meetings.
• Demonstrates independent judgment and discretion in making position related decisions; meets established productivity standards; performs concurrent documentation.
• Maintains collaborative relationships with co-workers to effectively support clients.
• Participates in emergency activities as assigned.
• Maintains required training, licensure and/or certification.
• Maintains confidentiality of privileged information and adheres to client privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• Adheres to department guidelines for attendance and punctuality.
• May transport clients using an agency-owned vehicle.
• Provides skill building and case management supports to clients in the community; works collaboratively with other clinical staff.
• Works during assigned business hours, allowing for flexibility in the schedule

Requirements
Completion of a bachelor's degree in psychology, Social Work, or related field; one year of behavioral health experience is preferred but not required. Attendance at our paid new hire HR orientation is required.
Supplemental Information

Equal Opportunity Employer
DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
DuPage County Health Department offers a variety of benefits to meet your needs. Please visit on our Careers Page for more information.

Benefits for Employees
Employees of the DuPage County Health Department may select from a variety of benefits to meet their needs.
Full-time employees are eligible for the following benefits.

Health Department benefits are administered through the DuPage County Government Human Resources Office. Detailed descriptions and premium rates of these plans are available at


Medical Insurance
Blue Cross and Blue Shield of Illinois is our current health insurance provider. Full-Time Health Department employees may select from four medical insurance options: three preferred provider organization (PPO) plans and one health maintenance organization (HMO) plan. You may speak to a doctor anytime through the Teledoc program, which provides access to U.S. board-certified doctors through the convenience of phone or video consults.
Plan participants are also eligible for a variety of added discounts on gym memberships and other health-related products and services. They also have access to the Well on Target program, which provides a convenient, secure website with personalized tools and resources such as health coaching, health assessments, and digital tools to track health information important to you.

Vision Discounts & Insurance
A vision care discount program is available as part of the medical insurance plans. Comprehensive vision insurance is also available.

Prescription Plans
Prescription coverage is available with all medical plans and includes the convenience of a mail-order option. Staff may also use the on-site pharmacy at the Central Public Health Center located in Wheaton.

Dental Insurance
The Delta Dental PPO program allows you to visit any dentist you wish.

Flexible Spending Accounts
Flexible Spending Accounts allow you to set aside money on a pre-tax basis to pay expenses such as those not covered by medical or dental insurance, or day-care costs.

Life Insurance
All full-time employees are provided a $25,000 life insurance policy at no cost to the employee. Supplemental coverage is available for the employee, their spouse, and their children.

Disability Insurance
Employees may elect additional accident and critical illness disability benefits.