Customer Service Representative

Customer Service Representative

We get it: job searching takes time and attention. At Kelly, we're here to make it a whole lot easier for you. We're seeking a Customer Service Representative to work at a leading organization in De Pere, WI. This opportunity could be the one you've been looking for.

Salary/Pay Rate/Compensation: $18-$23 per hour (Pay determined by experience)

Shift: Monday-Friday, 1st Shift (Regular Office Hours)

Why you should apply to be Customer Service Representative:

• Competitive pay rate with potential for growth based on experience
• Long-term, stable career opportunity in a collaborative office environment
• Comprehensive training provided on industry-specific services
• Strong emphasis on teamwork, professional development, and customer satisfaction

What's a typical day as Customer Service Representative? You'll be:

• Serving as the primary point of contact for customers via phone, email, and in person
• Managing customer accounts and maintaining positive client relationships
• Assisting with print and mailing projects from initiation to completion
• Responding to website quote requests and communicating with prospective customers
• Preparing estimates, entering orders, processing billing, and assisting with collections
• Coordinating customer projects to ensure accuracy and timely completion
• Ordering office and production supplies as needed
• Supporting shipping and receiving activities
• Maintaining accurate records, filing systems, and customer documentation
• Verifying work orders and project details to ensure quality and accuracy
• Providing backup support to other team members during vacations, absences, and peak periods
• Collaborating with team members across departments to meet customer and business goals

This job might be an outstanding fit if you:

• Have previous customer service, administrative, office support, or account management experience (preferred)
• Possess strong verbal and written communication skills
• Demonstrate excellent attention to detail and organizational abilities
• Are able to manage multiple tasks and priorities in a fast-paced environment
• Have basic computer proficiency and a willingness to learn new software and systems
• Bring a problem-solving mindset with a strong focus on customer satisfaction
• Are dependable, professional, and team-oriented
• Are an entry-level candidate looking to build a long-term careerjob longevity and customer-facing experience are highly valued

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Customer Service Representative today!