Asst General Manager

Company Profile At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big together. Wefoster Culture We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. Assistant General Manager In the role of Assistant General Manager (“AGM”), you will be responsible for bringing our mission, values, and competencies to life for our guests and Team Members in our restaurants. You will partner with the General Manager and Area Leader in establishing store action plans, financial metric results, and the development of hourly Team Members in the restaurant. You will support the General Manager in overall restaurant operations at an exceptional level, including but not limited to schedules, forecasting, labor management and inventory. As an AGM, you will learn and master competency-based leadership and operational skills. What You’ll Do Assist the General Manager in managing daily restaurant operations, including opening and closing procedures. Ensure adherence to CAVA’s standards for food quality, service, and cleanliness. Oversee inventory management, supply ordering, and cost control to maintain profitability. Supervise and support Team Members with training, coaching, and performance feedback. Support the General Manager with scheduling and staffing. Address Team Member issues and conflicts to maintain a positive work environment. Enhance the guest experience by upholding high service standards and promptly addressing customer concerns. Implement strategies to boost customer satisfaction and loyalty. Lead by example in customer service and encourage the team to follow suit. Support financial aspects including tracking sales, cash handling, and adherence to budget guidelines. Prepare financial reports, analyze performance metrics, and identify areas for improvement. Ensure accurate financial record-keeping and compliance with cash handling procedures. Oversee food safety practices and ensure team training on proper procedures. Handle administrative tasks such as inventory management and maintaining operational records. Support report preparation and action plan implementation. Participate in special projects and initiatives to drive restaurant success as needed. Perform any additional duties assigned by the General Manager or higher management. The Qualifications 1-2 years of experience in a supervisory or management role within the restaurant or hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proven track record of delivering exceptional customer service. Adapt to changing circumstances and develop solutions to enhance restaurant performance. Ability to manage financial aspects, including budgeting and cost control. Knowledge of legal, health, safety, and sanitation regulations. Ability to adapt to a fast‑paced environment and solve problems effectively. Willingness to work flexibly (including nights and weekends) and travel as needed. Consistently exhibits a generous and friendly demeanor when engaging with guests. Completes tasks and projects within established timelines. Promotes and upholds a culture of inclusivity and respect within the team. Seeks and incorporates feedback from team members to improve performance and operations. Applies effective decision‑making skills to guide the team towards achieving success. Explores new ideas to drive business success. Demonstrates emotional stability and resilience in high‑stress situations. Physical Requirements Ability to regularly work overtime. Ability to bend and reach overhead often. Dexterity to handle tongs, pots/pans, and other equipment. Comfortable working in temperatures ranging from hot to cold. Comfortable working near open flames. May be required to work in tight spaces. Must maintain near‑constant communication with multiple people. Good vision (close, distance, peripheral) required. Ability to sit, squat, and kneel occasionally. Ability to work in a constant state of alertness and safe manner. May be required to work in outdoor weather conditions occasionally. May stand for long periods and lift up to 50 pounds. What We Offer Early Wage Access. Health, Dental, Vision, Telemedicine, Pet Insurance, and more. 401k enrollment with CAVA contribution. Paid sick leave, parental leave, and community service leave. FREE CAVA Meal for every shift worked. The opportunity to be on the ground floor of a rapidly growing brand. Manager role description is not intended to be a comprehensive list of all duties and responsibilities; they may change without notice. As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected class as defined by federal, state, or local law. #J-18808-Ljbffr