Full Time Senior Style Advisor - Boca Raton
VARLEY CLOTHING LIMITED
Full Time Senior Style Advisor - Boca Raton
About this position
About Varley Clothing
Varley is a contemporary fashion brand for the modern woman. Founded in 2015 by husband-and-wife Lara and Ben Mead, we are an international, family-run business headquartered between London, Los Angeles, and New York.
We create year-round collections designed to build an elevated wardrobe for how women live and move. From knitwear and outerwear to everyday staples and active pieces, our collections blend style, function, and versatility.
Varley exists to instil quiet confidence through meaningful connections that enhance everything women already are. As women’s lives evolve, so do we.
Our international family-run team is 85% female, making us proud to be a brand for women, by women. We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another.
Role Overview
The Senior Style Advisor (SSA) is a brand ambassador and keyholder, responsible for delivering exceptional customer experiences, mentoring colleagues, supporting the store team, and driving commercial performance.
SSA responsibilities include building and maintaining a loyal customer base, implementing Varley’s service ceremony, supporting operational excellence, and collaborating with management on store initiatives. The SSA works closely with the Service & Selling Manager to ensure the shop floor consistently delivers the Varley customer experience.
Customer & Brand Experience
- Act as a visible ambassador for Varley, cultivating trust, community, and exceptional service.
- Build long-term relationships with new and existing customers to grow loyalty and repeat business.
- Lead by example in delivering the Varley service ceremony in all customer interactions.
- Provide styling advice, create outfits, and offer personalized guidance to exceed customer expectations.
- Support retail events, VIP appointments, and in-store experiences.
- Gather and share customer feedback to inform service improvements and celebrate successes, including insights reflected through customer feedback systems such as Survicate.
- Encourage and collect positive customer feedback relating to both personal interactions and the service delivered by the wider Style Advisor team.
- Utilize digital tools (CRM, email, omnichannel
Vacancy posted 5 days ago
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