Full-Time Sales Associate

Full-Time Sales Associate

LoveShackFancy Posted a day ago, valid for 22 days

Wilmette, IL 60091, US

Competitive

Full Time

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Sonic Summary

• LoveShackFancy, a global fashion and lifestyle brand founded in 2013, seeks individuals to join their team in a customer service role.
• Candidates should have at least 1 year of experience in retail or customer service, providing knowledgeable assistance to clients and ensuring a pleasant shopping experience.
• Responsibilities include greeting customers, styling assistance, maintaining visual merchandising standards, and managing transactions through the POS system.
• The role also involves follow-up communications with clients, organizing merchandise, and assisting with in-store and off-site events.
• Salary details were not specified in the job description.

ABOUT LOVESHACKFANCY LoveShackFancy, founded in 2013 by Rebecca Hessel Cohen, is a global fashion, beauty, childrenswear, accessories, home, and lifestyle brand celebrated for its romantic, vintage-inspired aesthetic and cult-like community. Known for its immersive, whimsical interiors, the brand has grown to 24 boutiques across the U.S. and London. Signature ruffles, pink, and bows anchor the collections, while storytelling and pioneering community-driven experiences have shaped LoveShackFancy into more than a fashion labelit's a shared lifestyle movement. Coveted collaborations include Victoria's Secret PINK, Gap, Target, Stanley, Pottery Barn, Bogner, and more. In 2023, LoveShackFancy launched Beauty exclusively at Sephora, inviting millions into its rose-colored world of whimsy and celebration.

KEY RESPONSIBILITIES

• Selling & Client Service
• Greet and acknowledge all customers.
• Provide courteous and knowledgeable customer service.
• Work with clients to style them in LoveShackFancy suggest styles that will best suit their needs and size.
• Service the transaction by pulling needed sizes from the stockroom, cleaning up the fitting room, suggestive selling, and ordering items for the client online when unavailable in the store.
• Remove unwanted merchandise from fitting rooms and ensure all merchandise is placed back onto the floor after completing a transaction.
• Send follow-up communication to clients thanking them for their purchase, reaching out when a new product arrives, etc.
• Visual Merchandising
• Monitor and maintain visual merchandising standards on a daily basis.
• Fold, straighten, fill in and ensure correct placement of merchandise throughout the day.
• Ensure representation of all merchandise, styles & sizes are on the floor.
• Assist with stock duties when needed including shipments, markdowns, and transfers.
• Operations
• Follow all procedures in the POS system for ringing up sales. This includes 100% client capture.
• Keep cash wrap area neat, organized, and maintained with all daily supplies.
• Answer the phone and service the client's needs.
• Help with events both in-store and off-site. This includes setup, breakdown, and overall organization.