Automotive Service Advisor

Job Description

Job Description

Automotive Service Advisor
Buddy Isles Tire & Automotive – Littleton, NC

Buddy Isles Tire & Automotive is looking for a motivated Automotive Service Advisor to join our growing team. We are a busy, well-established shop with a strong reputation for quality repairs and honest service.

This position is perfect for someone who has worked as a service advisor before or someone with strong sales, customer service, or management experience who wants to build a career in the automotive industry.

Our shop runs fast-paced, professional, and team-focused. We take care of our customers and our employees.

What You'll Do:

• Greet customers and provide a professional experience from drop-off to pick-up.
• Listen to customer concerns and clearly communicate with technicians.
• Build and present repair estimates based on technician inspections.
• Recommend maintenance services that help customers protect their vehicles.
• Manage appointments and repair order workflow.
• Keep customers updated throughout the repair process.
• Review completed repairs with customers and answer questions.
• Ensure repair orders are accurate and properly documented.
• Process payments and close out repair orders.
• Support technician productivity and shop efficiency.
• Help maintain a positive and professional environment.

Who This Job Is Great For:

• Experienced dealership or independent shop service advisors.
• Automotive professionals looking for a better work environment.
• Sales professionals who are comfortable talking with customers and closing work.
• Customer service leaders who are organized and motivated.
• People who want a long-term career in the automotive industry.

What We're Looking For:

• Strong people skills and communication.
• Confidence explaining services and recommendations.
• Organized and able to manage multiple customers at once.
• Sales mindset with customer-first attitude.
• Reliable and self-motivated.
• Automotive experience is helpful but not required for the right person.

What Makes Our Shop Different:

• Established and trusted local business.
• Large, modern facility with strong car count.
• Supportive ownership and team culture.
• Opportunity to grow into leadership roles.
• Training available for the right person.
• Stable long-term career opportunity.

Pay Structure: Competitive base pay plus performance opportunities based on experience and production.

Benefits:

• Paid time off.
• Employee discounts on parts and services.
• Training and career growth.
• Stable full-time position.
• No weekends.

If you're an experienced advisor looking for a better place to work or someone hungry to learn and build a career, we want to meet you.

Want to learn more about who we are before applying?

Look up Buddy Isles Tire & Automotive on Google, Facebook, TikTok, and Instagram to see our shop, our team, and what we’re building in the community.

If you like what you see, we’d love to talk with you.