Collections Specialist

$41.6k

ApTask

Newark, DE

Salary Range: $41600/Annum
Job Description:

The Specialist, Collections will be responsible for performing collection activities in an effort to recover losses from assigned accounts.

Responsibilities:

Manage a portfolio of assigned delinquent accounts.
Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements.
Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal Regulations.
Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns.
Utilize skip tracing techniques and tools to locate debtors who have changed contact information or are difficult to reach.

Requirements:

Minimum education, skills and experience required.

Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner.
Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors.
Ability to handle difficult conversations and resolve conflicts while maintaining composure and professionalism.
Detail-oriented with excellent organizational and time management skills.
Reliable, ability to work flexible day, evenings and weekend hours as required.
Basic computing skills
Must be able to obtain required License for collecting upon placement.

Preferred education, skills, and experience:

High school diploma or equivalent; some college coursework in business or related fields is preferred.
0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment.
Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite.
Familiarity with debt collection laws, regulations, and compliance requirements.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at

Applicant Consent:
By submitting your application, you agree to ApTask's ( and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at View phone number on click.appcast.io or View email address on click.appcast.io. Message frequency may vary. Msg & data rates may apply.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .

Applicant Consent:
By submitting your application, you agree to ApTask's ( and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at View phone number on click.appcast.io or View email address on click.appcast.io. Message frequency may vary. Msg & data rates may apply.

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Collections Specialist in Newark, DE vacancy

Collections Specialist
$16 per hour
...Newark, DE Order: 326405 Order Type : Temp To Full-Time Debt Collections Specialist Location: Newark, Delaware (Onsite) Pay: $16.00 Per Hour Duration: Temp-to-Hire Position Overview Our client in Newark, DE is seeking a...
Suggested
Hourly pay
Weekly pay
Full time
Temporary work
Work at office
Local area
Monday to Friday
Night shift
J & J Staffing Resources
Newark, DE
5 days ago
Collections Specialist
...days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine...
Suggested
Collabera
Newark, DE
3 days ago
Collections Specialist
...Job Title: Collections Specialist Location: Newark, DE 19713 Duration: Full‑Time Employment, Direct Hire (Hybrid – 2 days per week in office). Hours per week: 40 Job Description / What You’ll Contribute The Specialist, Collections will be responsible for performing collection...
Suggested
Full time
Work at office
Flexible hours
Shift work
Weekend work
Afternoon shift
2 days per week
Mary Dickson
Newark, DE
5 days ago
Collection Specialist [81454]
...A leading industry company is hiring a Collection Specialist to support their collections team in Newark, DE . This position is hybrid , requiring two days per week in the office , with a short-term assignment lasting less than a month. The role involves managing delinquent...
Suggested
Temporary work
Work at office
2 days per week
Onward Search
Newark, DE
4 days ago
Collection Specialist
$41.6k
...Title: Collection Specialist Location: Hybrid 2 days onsite to Newark, Delaware Type: Full Time Salary: $41,600 annual Base Schedule: In training, schedules vary—8-5, 10-7, 12-9. Managers will assign shifts per business need. Job Description What You'll Contribute: The...
Suggested
Full time
Work at office
Flexible hours
Shift work
Weekend work
Afternoon shift
ApTask
Newark, DE
5 days ago
Collections Specialist
...Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts. Work minimum number accounts per hour as set forth by management. Set up suitable payment arrangements once contact with debtor has...
Hourly pay
Local area
Addison Group
Newark, DE
2 days ago
Collections Specialist
$20 per hour
...relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Collections Specialist to join our team. The ideal candidate will have experience in collections, customer service, and negotiation and a proven ability...
Full time
Work at office
Flexible hours
Shift work
Weekend work
Afternoon shift
2 days per week
BCforward
Newark, DE
2 days ago
Hybrid Collections Specialist: Negotiation & Recovery
A leading workforce solutions provider is seeking a Collection Specialist to manage debt recovery efforts. This hybrid role involves contacting delinquent accounts, negotiating payment arrangements, and documenting all collection activities while providing exceptional customer...
ApTask
Newark, DE
4 days ago
Hybrid Collection Specialist - Newark, DE | Skip Tracing
A leading industry company is seeking a Collection Specialist to support their collections team in Newark, DE. This hybrid position will require two days per week in the office and involves managing delinquent accounts, communicating with debtors through various channels...
Temporary work
Work at office
2 days per week
Onward Search
Newark, DE
4 days ago
Collections Specialist — Clear Delinquencies & Set Payments
Addison Group in Newark, Delaware is seeking candidates proficient in debt collection and client negotiation. Responsibilities include achieving department goals, working accounts per hour, and managing payment arrangements. The ideal candidate will adhere to FDCPA regulations...
Hourly pay
Addison Group
Newark, DE
10 hours ago
Global Collections & Recovery Specialist
A leading IT services company in Newark is seeking a Collections Representative to manage inbound and outbound collections. The role involves contacting delinquent customers, securing payments, and negotiating repayment plans. Successful candidates will possess strong customer...
Collabera
Newark, DE
10 hours ago
Collections Specialist: Payment Negotiations & Care
...working out payment arrangements with consumers. Ideal candidates will have good verbal communication skills, customer service or collections experience, and be able to work until 9pm two nights per week. This position requires proficiency in a Windows-based operating...
Work at office
Night shift
Hunter Super Techs - TurnPoint
Newark, DE
3 days ago
Collections Specialist 2nd Shift
A leading IT staffing firm located in Newark, DE, is seeking a Collections Representative. This position involves contacting customers to secure payments on delinquent accounts, resolving billing inquiries, and educating clients about payment options. Successful candidates...
Afternoon shift
Collabera
Newark, DE
3 days ago
Collections Specialist - Inbound/Outbound Recovery (Contract)
$17 per hour
A leading IT staffing firm is seeking a Collector in Newark, Delaware. The role involves working in collections and recovery operations, contacting customers to secure payments, and negotiating payment arrangements. Ideal candidates will have a strong customer service focus...
Contract work
Collabera
Newark, DE
10 hours ago
Collections Specialist: Recoveries & Customer Care
BCforward is seeking a Customer service/Collections Specialist in Newark, DE to manage delinquent accounts and negotiate payment options. The role emphasizes compliant, respectful service and precise documentation. The ideal candidate brings strong negotiation, clear verbal...
Full time
Shift work
BCforward
Newark, DE
3 days ago
Collections Rep II
...Collections Representative II This position requires knowledge of billing and collection processes and is responsible for processing customer credit inquiries, approving credit terms and evaluating past due customer accounts in an effort to reduce aging receivable balances...
Work experience placement
Flexible hours
CUC Corporate Brand
Newark, DE
1 day ago
Internal Revenue Agent
...specialty returns are filed and conducts concurrent examinations of these and other returns when warranted. Recognizes the need for specialists and makes appropriate referrals. # Evaluates the content of new and modified legislation and assesses the impact on the program...
Internal Revenue Service
Newark, DE
1 day ago
Internal Revenue Agent
Small Business/Self Employed (SBSE) A description of the business units can be found at: Position(s) are to be filled in following area(s): ~ SBSE EXAM, Exam Operations, Field Exam
Self employment
US Government Jobs
Newark, DE
1 day ago
Collections Representative
...insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Work Location: Newark, DE Job Title: Collections Representative Duration: 6+ months (Strong possibility of extension) Available Shift/s: 2nd Shift; Monday – Friday; 1:00 PM – 10:...
Permanent employment
Monday to Friday
Shift work
Afternoon shift
1 day per week
Collabera
Newark, DE
3 days ago
Accounts Receivable & Collections Specialist
...Position: Accounts Receivable & Collections Specialist ID: AR-1 We are seeking an Accounts Receivable & Collections Specialist to join our corporate team in Kennett Square, PA. This role plays a critical part in ensuring timely customer payments, reducing outstanding...
Full time
Work at office
Shift work
International Recovery Systems Inc
Kennett Square, PA
5 days ago
Part-Time Doorstep Trash Collection Specialist - Nights
$21 per hour
...nearby apartment communities with no long-distance driving or off-site dumping. We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. This is...
Hourly pay
Extra income
Full time
Part time
Second job
Local area
Immediate start
Work from home
Long distance
10 hours per week
Flexible hours
Shift work
Night shift
Day shift
Afternoon shift
Valet Living
North East, MD
3 days ago
Collections Specialist - $20/hr + Monthly Incentive
$20 per hour
...monthly incentives ranging from $1,250 to $2,500 based on performance. Education & Experience Experience in customer service and/or collections related roles. High school diploma or equivalent; some college coursework in business‑related fields preferred. Benefits...
Hourly pay
Temporary work
Work at office
Local area
Remote work
Monday to Friday
Flexible hours
Shift work
Afternoon shift
Sallie Mae Bank
New Castle, DE
4 days ago
Collections Specialist - $20/hr + Monthly Incentive
$20 per hour
Join Sallie Mae When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help...
SLM
New Castle, DE
5 days ago
Collections Specialist - Hybrid, Performance Bonuses
$20 per hour
Sallie Mae Bank in New Castle, Delaware, is seeking customer service representatives to manage overdue accounts and assist customers with payments. The role involves making and receiving calls, accurately recording interactions, and providing top-notch service. Applicants...
Hourly pay
Sallie Mae Bank
New Castle, DE
10 hours ago
Collections Specialist - $20/hr + Monthly Incentive
$20 per hour
...same schedule Mon-Friday. Must be flexible to work some Saturdays Education & Experience: Experience in customer service and or collections related roles. High school diploma or equivalent, some college coursework in business related fields preferred. Feeling Your Best...
Hourly pay
Temporary work
Work at office
Local area
Work from home
Monday to Friday
Flexible hours
Shift work
Afternoon shift
Sallie Mae
New Castle, DE
10 hours ago
Credit & Collections Specialist — Growth & Stock Ownership
United Electric Supply in New Castle, Delaware is seeking a curator of collections to manage customer relationships and payment collections effectively. Responsibilities include reviewing delinquent accounts, addressing billing disputes, and collaborating with internal...
United Electric Supply
New Castle, DE
3 days ago
AR & Collections Specialist - In-Office Growth Path
International Recovery Systems, located in Kennett Square, PA, is seeking an Accounts Receivable & Collections Specialist. In this full-time, in-office role, you will ensure timely customer payments and reduce outstanding balances. Your responsibilities include posting...
Full time
Work at office
International Recovery Systems
Kennett Square, PA
2 days ago
Dutch-Speaking Credit & Collections Specialist
Solenis, a global specialty chemicals company headquartered in Wilmington, Delaware, seeks a Credit & Collections Analyst fluent in Dutch to join our multilingual team. You will focus on collecting overdue funds from Dutch-speaking customers, handling reconciliations and...
Solenis
Wilmington, DE
2 days ago
Collections Specialist — Empathetic Negotiator (Hybrid/Remote)
$20 per hour
Sallie Mae is seeking individuals dedicated to championing students and guiding them during their educational journey. The role emphasizes exceptional customer engagement and service, requiring candidates to manage overdue accounts, assist in repayment options, and foster...
Remote job
Hourly pay
Sallie Mae
New Castle, DE
10 hours ago
Corporate Accounting Clerk
...statements and financial discrepancies Maintain accurate financial records and documentation Assist with invoicing, billing, and collections Review and verify invoices and expense reports Support month-end and year-end closing processes Enter data into accounting systems...
Temporary work
Work at office
Flexible hours
Mary Dickson
Newark, DE
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Collections Specialist. Be the first to apply!