Accounts Receivable Specialist, National Accounts

About Your Future with QXO

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Look no further! At QXO, you will be part of a team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

National Accounts Receivable Specialist

Preferred Location: Candidates located in the Central or Pacific Time Zones are strongly preferred to support business operations and customer needs across multiple regions.

Summary

We are seeking a detail-oriented and customer-focused National Accounts Receivable Specialist to join our team. In this role, you will partner with sales, operations, and credit teams to support cash flow objectives, resolve outstanding customer balances, and deliver exceptional service to both internal and external customers. The ideal candidate thrives in a fast-paced environment, communicates effectively, and has a strong background in collections, accounts receivable, or credit administration.

What You'll Do

• Manage a portfolio of customer accounts to reduce delinquent receivables and maintain healthy cash flow.
• Proactively communicate with customers regarding outstanding invoices, payment status, and account inquiries.
• Partner with branch managers, sales teams, regional leaders, and credit managers to resolve payment issues, disputes, and credit hold concerns.
• Escalate unresolved accounts when appropriate to drive timely resolution.
• Maintain accurate account documentation and detailed collection notes.
• Review unapplied cash, miscellaneous receipts, overpayments, and short-paid invoices.
• Research and resolve cash application discrepancies.
• Process credit hold requests and release orders based on customer payment commitments.
• Evaluate and approve or deny requests to override credit holds.
• Provide responsive, professional customer service to internal and external stakeholders.
• Support additional accounts receivable and credit-related activities as needed.

What We're Looking For

• High school diploma or GED required.
• 1-3 years of experience in accounts receivable, credit and collections, billing, or related finance/accounting functions.
• Basic accounting and financial knowledge.
• Ability to support customers and business partners during Central or Pacific Time Zone business hours and work additional hours when business needs require.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Demonstrated professionalism, integrity, and customer service focus.
• Proficiency with Microsoft Office Suite and Outlook.
• Experience with HighRadius preferred.
• Experience with customer portals or EDI is a plus.
• Industry experience in building materials distribution, construction, or insulation is a plus.

Travel

Less than 5% travel required.

Physical Requirements

Work is performed in a typical office environment and may require prolonged periods of sitting and computer use. Occasional standing, bending, and lifting of boxes or packages weighing up to 10 pounds may be required. Regular use of a computer and other office equipment is necessary to perform essential job functions.

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Compensation Range:

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.