Director of Bookstore

Dir-Campus Stores Top 20 Public Research University located in a major Southeastan Metro Area The Director of Campus Stores is responsible for providing strategic leadership and administrative oversight for the university campus store, a self-supporting retail enterprise. Responsible for all aspects of Campus Stores operations, including course materials, technology products, branded merchandise, e- commerce, marketing, finance, inventory management, customer experience, personnel administration, and strategic planning. Develop and implement short- and long-range business strategies that support the university’s academic mission, enhance the student experience, strengthen the Institute's brand, and ensure long-term financial sustainability. Typically, will interact consistently with: Students, Faculty, Staff, and External Stakeholders Typically, will advise and counsel: Staff and Internal Stakeholders This position will supervise: Staff and Students Position of Trust Essential Worker Flexwork Arrangement Eligible Yes No No Duties and Responsibilities Description

1. Provide strategic leadership and overall administration of the Campus Stores, including course materials, technology products, branded merchandise, retail services, e-commerce operations, and future business initiatives.
2. Develop and execute annual business plans, strategic priorities, sales goals, and operational objectives that support customer satisfaction, revenue growth, institutional partnerships, and long- term financial sustainability.
3. Direct all financial activities of the Campus Stores, including budget development and administration, financial forecasting, inventory investment, pricing strategies, cash controls, financial reporting, and performance analysis.
4. Lead all course material programs and affordability initiatives, including faculty engagement, textbook adoption processes, inclusive access programs, digital course materials, rental programs, and alternative content delivery models.
5. Oversee merchandising, purchasing, inventory management, vendor relations, licensing compliance, visual presentation, product assortment planning, and brand management to maximize customer engagement and financial performance.
6. Provide leadership for technology platforms and business systems supporting retail operations.
7. Develop and maintain collaborative partnerships with campus stakeholders to support university priorities and customer needs.
8. Direct marketing, communications, promotional campaigns, customer engagement initiatives, and market research efforts.
9. Monitor industry trends, higher education retail developments, emerging technologies, and changing customer expectations; develop recommendations and implement initiatives that improve operational effectiveness, customer experience, and financial performance.
10. Perform other related duties as assigned.

Education Requirements Required/Preferred Education Level: 4 Year / Bachelors Degree Graduate Degree: Master’s degree in Business Administration, Retail Management, Marketing, Finance, Higher Education Administration, or a related field. Years Of Experience Minimum Years of Experience: 8 Maximum Years of Experience: 10 Required: Eight+ years of progressively responsible leadership experience in retail management, auxiliary services, higher education administration, or a related business environment, including responsibility for strategic planning, financial management, personnel administration, customer service, and operational oversight. Preferred: Experience leading a college or university campus store, auxiliary enterprise, or complex multi- department retail organization. Experience with course material management, inclusive access programs, e‑commerce operations, technology retail sales, licensed merchandise programs, and higher education retail business models. Experience implementing enterprise retail technologies, including point‑of‑sale, inventory management, financial reporting, customer relationship management, and e‑commerce systems. Certification, License or Permits Travel Requirement Knowledge, Skills & Abilities ABILITIES Advanced knowledge of retail business management, financial administration, merchandising, strategic planning, customer experience management, organizational leadership, and higher education auxiliary operations. KNOWLEDGE Knowledge of higher education retail operations, course material affordability programs, licensing and trademark administration, e‑commerce platforms, retail technology systems, and emerging trends in campus retailing is strongly preferred. SKILLS Skills include strategic leadership, budgeting and financial analysis, merchandising, customer experience management, marketing and brand management, vendor relations, data analytics, project management, staff development, stakeholder engagement, and effective communication. ADA Requirements Physical Activities Frequency Standing: Occasionally Walking: Occasionally Sitting: Occasionally Physical Demands Frequency Utilizing computer screens, tablets, phones: Constantly Engaging in meetings and discussions: Constantly Environmental Conditions Frequency Office space: Occasionally Warehouse: Occasionally Equal Opportunity Statement The university is an Equal Employment Opportunity Employer. The university is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and university policy, the university provides equal opportunity to all faculty, staff, students, and all other members of the university community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. The university complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. The university prohibits discrimination, including discriminatory harassment, based on race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the university community, including affiliates, invitees, and guests. Further, The university prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. All members of the community must adhere to the Statement of Core Values, which consists of Integrity, Excellence, Accountability, and Respect. These values shape and fundamentally support our university’s work. Additionally, all faculty, staff, and administrators must also be aware of and comply with the Board of Regents and the University policies on Freedom of Expression and Academic Freedom. #J-18808-Ljbffr A top 20 Public Research University Located in a Major Southeastern Metro Area