Retail Cashier Customer Service Associate-Shrewsbury

We are seeking a friendly reliable Retail Cashier to join our PC repair shop. This role is the first point of contact for customers and plays a key part in delivering a positive customer experience. Responsibilities include greeting customers checking devices in for service handling payments answering phones and providing basic customer support. The ideal candidate is organized trustworthy and comfortable working in a fast-paced retail environment.

Key Responsibilities

Greet customers promptly and professionally upon arrival

Check in customer devices for repair or service following company procedures

Explain service intake estimates and timelines clearly

Answer incoming phone calls and direct inquiries appropriately

Assist customers with basic questions regarding services repair status and store policies

Check out customers for completed services or retail purchases

Accurately process cash credit and other approved payment methods

Maintain and balance a cash drawer

Open and/or close the store following established procedures

Maintain a clean organized and professional front-of-house area

Communicate customer concerns or issues to technicians or management

Schedule & Work Environment

Full-time/Part-time positions available

Daytime evening and/or weekend shifts may be required

Retail storefront environment

Requirements

Previous experience in retail cashiering or customer service preferred

Strong communication and interpersonal skills

Basic computer skills and comfort using point-of-sale systems

Dependable punctual and detail-oriented

Ability to multitask and remain organized in a busy environment

Preferred Qualifications

Experience in a technology electronics or repair-related retail setting

Basic familiarity with computers or consumer electronics

Prior cash-handling experience

Benefits

• Competitive hourly pay based on experience.
  
• Employee discounts on products and services.
  
• Opportunity to gain hands-on experience in a technology-focused retail environment.
  

Required Skills:

Requirements Previous experience in retail cashiering or customer service preferred Strong communication and interpersonal skills Basic computer skills and comfort using point-of-sale systems Dependable punctual and detail-oriented Ability to multitask and remain organized in a busy environment Preferred Qualifications Experience in a technology electronics or repair-related retail setting Basic familiarity with computers or consumer electronics Prior cash-handling experience